Unlocking the Power of SOA with Business Process Modeling
CGI believes that the service oriented architecture (SOA)approach, combined with an accompanying business process modeling (BPM) strategy, allows financial institutions to reach more fully their desired state of business agility.

Challenges in fighting insurance fraud and the value of Special Investigative Unit outsourcing
Combating fraud is an uphill battle. Stung by staggering fraud-related losses, insurers readily acknowledge the seriousness of fraud and their responsibility to take the offensive in eradicating it. Their anti-fraud efforts, however, are often stymied by enormous challenges on all battlefronts.

Successfully Navigate the Consolidation Trend
The driving forces behind consolidation are to expand offerings and reduce expenses and to ultimately achieve new levels of earnings growth. To succeed, there are five basic steps companies should follow:
  1. Assess
  2. Build the vision
  3. Plan
  4. Execute
  5. Review and refine


A SWOT Analysis of China for Offshore Business Process Outsourcing and IT Outsourcing
China wants to position itself as the next big destination for large-scale offshore BPO and ITO services. Many Asia/Pacific enterprises will find its offerings attractive, but China's capability to serve Western enterprises is still in its infancy and should be treated with caution. By Gartner

Process-Oriented Insurance Will Drive BPO
Insurance companies will gradually move away from geographic and product silos, focusing more on cross-domain business processes. By Forrester

Toolkit: Best Practices for Negotiating Outsourcing Contracts
Many outsourcing contracts are inadequate, leading to renegotiations and dissatisfaction with deals. Leaders of negotiation teams should use these eight best practices to prepare for negotiations and get the best contract from the start. By Gartner

Assessing Outsourcing and Third-Party Security Risks
Outsourcing offers compelling advantages, but it is often infeasible to collect sufficient information to make a useful assessment of the security risks involved in allowing corporate information to be used off-site by nonemployees. Sometimes this risk ambiguity will be unacceptably high. By Gartner

Outsourcing: A New Reality for Healthcare Payers
Outsourcing opportunities (for example, business process outsourcing) are emerging in response to business and IT challenges. With numerous outsourcing models available, payers must avoid tactical approaches and begin to use a more-strategic, structured and disciplined approach to outsourcing. By Gartner

Fifteen Ways to Reduce Risk When Building an Offshore Outsourcing Contract
Most areas in a standard, domestic outsourcing contract must be modified when you outsource work to a foreign provider. If not, you could incur contractual and operational risks. Here are some guidelines to help minimize contractual risk when you "go global." By Gartner

Consider Outsourcing Payment Services to Boost Financial Performance
Using outsourcing payment services is a growing trend for organizations seeking better financial management and more-efficient ways to interact with customers and suppliers. Study these factors to see if business process outsourcing of payment services is right for your organization. By Gartner

The Future of Outsourcing: What the Numbers Tell Us
The IT service market will grow to $760 billion by 2009, with more IT services purchased as part of an outsourcing arrangement than on a one-off project basis. We explore the high-level issues and forecasts related to business process outsourcing, IT outsourcing and discrete IT services. By Gartner

Findings From the 'Insurance' Research Meeting: Outsourcing Momentum Is Growing Among U.S. Insurers
Outsourcing among U.S. insurers will steadily increase and become more strategic in the next 12 months. The development of strong and comprehensive sourcing strategies will guide this growth. By Gartner


How do you expect your organization's current outsourcing to change in the next 12 months?
Increase -- we will be outsourcing more functions and projects
    71%
Decrease -- we will be reducing the number of functions/projects we outsource
    10%
The level of outsourcing activity will stay about the same
    19%


Outsourcing Leadership Forum
Collaboration Outsourcing - The New Approach to Sourcing
October 5, 2006
Jones Day
2727 N. Harwood St., Dallas, TX 75201
Gain the answers to your questions about risk mitigation, sourcing solutions and supplier capabilities.

Outsourcing Leadership Forum
Outsourcing Unmasked - The Real Facts about BPO, ITO and Offshoring
October 11, 2006
Mayer, Brown, Rowe & Maw LLP
Join us for a complimentary series of in-depth seminars that look at the key metrics for BPO and ITO and guarantee a win-win situation for both the buyer and provider.


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