In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.
By Mitch Wagner, Internet Evolution | May 17, 2013
Security First is using big-data cloud social media analytics software from IBM and partner Integritie to analyze incoming messages sent by email and social media.
The insurance industry's reputation is taking a post-Sandy hit as vocal policyholders express their opinions that their claims are undervalued. It's easy to prevent this.
Are you playing it too safe, IT leaders? Take these InformationWeek 500 projects from companies including Cigna and USAA along to rev up your next brainstorming session.
Not only will you lose a lead from a poor website experience, but that lead is likely to recommend that friends and family shop elsewhere, the company reports.
The company's 2012 U.S. Insurance Shopping Study finds that when people shop for a new carrier, the ability to buy a final policy online is a big differentiator.