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How to Improve the Customer Experience With Customized Document Creation and Delivery
How to Improve the Customer Experience With Customized Document Creation and Delivery
Customer experience has emerged as a powerful competitive differentiator for insurance companies, which have made improving the customer experience a top priority. Optimizing and customizing document creation and delivery has become an important part of this effort.

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Redefining the Insurance Leadership Challenge: I&T’s 2011 Executive Summit Report
Redefining the Insurance Leadership Challenge: I&T’s 2011 Executive Summit Report
Insurance & Technology’s 2011 Executive Summit explored new (and not-so-new) strategies for driving growth and optimizing resources.

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Catastrophe Claims: Hard Lessons From Brutal 2011
Catastrophe Claims: Hard Lessons From Brutal 2011
Insurers learned some hard lessons from a brutal catastrophe season that are shaping current best practices in claims response.

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CIOs' Favorite Tech Gadgets
CIOs' Favorite Tech Gadgets
You don't get to the elite level in the information technology industry without being a techie at heart. The 2011 Elite 8 reveal their favorite personal gadgets.

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Elite 8 2010 Honorees: Where Are They Now?
Elite 8 2010 Honorees: Where Are They Now?
Insurance & Technology caught up with many of the 2010 Elite 8 honorees to see how current challenges have reshaped their focus and responsibilities in the year since their recognition.

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Virtual Roundtable: Esurance, Aite Group and Allstate Execs on the Mobile Opportunity
Virtual Roundtable: Esurance, Aite Group and Allstate Execs on the Mobile Opportunity
What are the opportunities for insurance companies to incorporate mobile payments into their transaction processing?

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Meet Insurance & Technology's 2011 Elite 8 Honorees
Meet Insurance & Technology's 2011 Elite 8 Honorees
Insurance & Technology's 2011 Elite 8 honorees exemplify the qualities and skills required of today's senior insurance technology executives to lead their organizations' efforts to create business value and distinction.

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The Best Insurance iPad Apps
The Best Insurance iPad Apps
Take a look at iPad apps from GEICO, Progressive, Humana, USAA, State Farm, Zurich, John Hancock and Aflac .

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Enabling People and Organizations to Harness the Transformative Power of Technology