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Seen & Heard at I&T’s 2012 Executive Summit Hot topics at Insurance & Technology’s recent Executive Summit in Rancho Palos Verdes, Calif., included the need to align insurance marketing and IT functions, how to overcome barriers to customer engagement, and an assessment of the insurance industry’s initial response to Superstorm Sandy (which occurred less than one week before the Executive Summit). Along with the discussion was high-level networking and I&T’s annual Elite 8 Awards Ceremony. Participants in this year’s event included CIOs and other senior insurance IT and line-of-business executives, as well as sponsor companies HCL, Insurity, Polaris, Tata Consultancy Services, Thunderhead.com EMC, FAST, GMC Software Technology, iGate, Mphasis, Oracle Insurance, PwC, Syntel, CSC, eGain, Fujitsu/Salesforce.com, Guidewire, Kony, NIIT Technologies, State Street Global Services and Zengine. View the Slideshow	Insurance Cloud Success Stories Insurers that once doubted the cloud are benefiting from the competitive and economic advantages of as-a-service models -- with great results. View the Slideshow	Insurance IT Budgets to Remain Flat in 2013 Insurance & Technology research also finds more investment in customer-experience related technologies at insurance companies. View the Slideshow	Where Are They Now? 2011's Elite 8 Continue To Hone Digital Capabilities As mobile and digital technologies continue to reshape the insurance industry, Insurance & Technology caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus. View the Slideshow	Go, Go, Gadget: Top Emerging Technology Tools for Insurers The executives selected as Elite 8 2012 honorees have reached the heights of their profession by being savvy observers of the digital landscape and prudent marshals of technology. Here are some of their views on the latest and greatest enterprise solutions. View the Slideshow
5 Critical Questions To Be Answered at I&T’s 2012 Executive Summit Insurance & Technology offers a sneak peek into some of the insights -- from big data to innovation -- that will be revealed at this year’s Executive Summit. View the Slideshow	Top 9 Soundbites from the SMA Summit Boston-based analyst firm Strategy Meets Action held its first summit this past Monday in its home city. Innovation was the watchword, with sessions focusing on how insurers can leverage five key next-generation technologies to advance the business: mobile, social media, cloud, big data/analytics, and social media. Here are some soundbites that show what's on insurers' minds when it comes to innovation. View the Slideshow	5 Mobile Insurance Apps That Help Policyholders Inventory Possessions For insurers, creating a top-notch digital experience goes beyond just policy management. Ellen Carney, of Forrester Research, discusses five insurance apps that help customers take an inventory of their possessions in case of a loss. View the Slideshow	Insurance CIOs: How to Be Secure and Profitable in the Cloud Many insurers remain cautious about cloud-based capabilities. But many are enjoying the undeniable benefits of externally hosted software through appropriate control and security measures. View the Slideshow	8 Insurance Industry Impacts of Hurricane Andrew Technology, regulation, construction and the P&C insurance industry itself all have changed since – and in some instances, because of – Hurricane Andrew, the category 5 storm that made landfall in south Florida on August 24, 1992. Here are eight ways that the catastrophe changed the way insurance companies do business. View the Slideshow
The Key Technologies That Transformed Insurers’ Catastrophe Response Post-Hurricane Andrew Geocoding, modeling, digitization, modern claims systems and dashboards are among the technologies that are helping insurers do a much better job of catastrophe forecasting, planning and response, 20 years after Hurricane Andrew caused more than $26 billion in damage. View the Slideshow	5 Reasons Why Hurricane Andrew Still Matters In the 20 years since Hurricane Andrew hit south Florida on August 24, 1992, there have been more damaging hurricanes and natural catastrophes, but no other event has had as much impact on the insurance industry. To kick off I&T’s special coverage of Hurricane Andrew’s 20th anniversary, here’s a look at the catastrophe and how it has changed the industry. View the Slideshow	6 Tips for Avoiding a Social Media Debacle Progressive's "robotweet" debacle put a spotlight on social media's importance within the insurance industry and the risk companies take if they do not implement a sound social media strategy. View the Slideshow	8 Signs the Healthcare Debate Isn’t Dead Opponents of the Affordable Care Act are finding a variety of ways to delay its implementation, including blocking and evading set up of the health insurance exchanges prescribed by the law. Insurance & Technology takes a closer look at the leaders in various states who have stated their own reasons for blocking these exchanges. View the Slideshow	4 Ways Insurers Are Taking the Risk Out of Policy Admin Replacement How can insurance companies mitigate the risk that comes with high-stakes policy administration replacement initiatives? Four insurers reveal their strategies to diminishing risk and optimizing the business impact of new systems. View the Slideshow
5 Customer Experience Concepts Insurers Can Learn from Yahoo’s New CEO Just because the background of Yahoo’s high-profile new CEO, former Google executive Marissa Mayer, is in engineering doesn’t mean she doesn’t have some valuable insights about customer experience and engagement. As insurers grapple with these concepts, it could be helpful to review these insights from the woman who is charged with putting them into practice at long-struggling Yahoo. View the Slideshow
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