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Systems Integration
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Security First is using big-data cloud social media analytics software from IBM and partner Integritie to analyze incoming messages sent by email and social media.Be the first to comment
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MetLife uses 10Gen's MongoDB database to quickly integrate disparate data and deliver a consolidated view of the customer.
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Gordon Gaudet, most recently director and co-lead of Deloitte Consulting's Insurance Core Systems Transformation practice, will have responsibility for all IT operations at the P&C insurer.
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A combination of economic, cultural and technological forces is making insurance CIOs rethink the configuration of their IT organizations.
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Two decades ago, the first Web page came to life. These milestones for users and developers have made the Web what it is today.
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Former Zurich General Insurance executive Monique Hesseling joins the industry standards group as VP and chief standards officer, a new position.
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The software business of Xchanging is offering an end-to-end module-based solution built on a single data model.
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Deciding that the time is right for core policy system replacement isn’t the same as being ready to do so, but mistaking the two is a common trap for insurers to fall into.
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The paramount IT tasks for every firm should be to shift to the most agile possible approach for dealing with legacy issues, thereby reducing legacy spending, and then devote the freed-up funds to innovation instead of to overhead.
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While other approaches may ultimately provide a technical solution, continuous migration is the only practical way to deal with the legacy dilemma.
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U.K. company Saga shutters its social media site for seniors after online trolls produce a stream of abuse and mayhem.
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Web services help insurers stay connected to their customers even while back-end legacy systems undergo long, arduous replacement efforts.
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How an emerging architectural approach can turn a ‘commodity’ into a strategic weapon.
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The insurance industry's reputation is taking a post-Sandy hit as vocal policyholders express their opinions that their claims are undervalued. It's easy to prevent this.
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New features from a partnership with Essential Accessibility will make it easier for disabled people to buy insurance online.
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Insurers have failed to achieve the promise of modern, configurable claims systems in significant measure, but cloud is likely to help carriers to leapfrog to future-proofed modern capabilities that can take advantage of data analytics.
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But product satisfaction still is the greatest indicator of customer acquisition.
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Crum & Forster to deploy Accenture Duck Creek P&C software to help streamline processes, better serve customers and drive growth.
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The insurer's recently announced Express Lane capability allows applicants to pre-fill data and speed the application process.
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Considering the difficulty, length, cost, risk, and project metric failure rate of legacy replacement initiatives, more insurers should consider future-proofing strategies that leverage legacy systems over mere modernization.
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Donegal Insurance Group CIO Sanjay Pandey shares seven guidelines that have emerged from the company’s successful technology integration of four new companies acquired during the last four years.
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Are you playing it too safe, IT leaders? Take these InformationWeek 500 projects from companies including Cigna and USAA along to rev up your next brainstorming session.
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The company highlights the new claims system's out-of-the-box mobile capability.
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The scope, destruction and costs of Hurricane Andrew in 1992 forced the insurance industry to revamp everything from risk forecasting to claims management. Marsh's Chief Operating Officer William Pieroni says technology has been key to helping insurers up their game when it comes to catastrophe response.
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The goal of the online tool is to present easy to understand information on coverage options based on user input.
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