What Should Be on the P&C Agenda for 2013March 11, 2013Whether through formal committees or ad hoc work groups, P&C insurers should have these four topics featured prominently on agenda for 2013.
Tech Vital for Insurers to Meet Equity Analysts' ExpectationsJanuary 15, 2013Technology is one of four key elements that both P&C and life insurers must get right to grow at the rates that equity analysts – and, by extension, the worldwide investment community – expect.
The Top 3 Areas of Claims InvestmentDecember 21, 2012Accenture's Michael Costonis concludes a two-part series on claims needs with the areas in which the company finds the most investment coming.
What Keeps Claims Execs Up at NightDecember 20, 2012In part 1 of a two-part series, Accenture's Michael Costonis discusses what a company survey found were claims executives' pain points.
Data Pays Off For Life Insurers, Analysts SayDecember 05, 2012Accenture's global consumer survey finds life insurers lead other industries in providing a tailored experience for their customers — on the heels of a PwC report identifying "information advantage" as a game-changer in the line of business.
A 12 Point Checklist for Automated UnderwritingOctober 25, 2012Automated underwriting systems offer the promise of better information and greater efficiency But insurers considering such systems should prepare a checklist to make sure that the systems address the underwriters’ concerns.
Elite 8 2012: Sal Abano Leads Tower IT Team To GrowthOctober 18, 2012CIO Sal Abano has drawn on a 26-year military career, including his experience as the U.S. Army's regional CTO in Iraq, in applying a team leadership approach in IT to support Tower Group Companies' growth. By Anthony O'Donnell
Big Data and Analytics Help Life Insurers Pinpoint Customer ConcernsSeptember 07, 2012Using Big Data to improve analytics can provide life insurers with broader understanding of their customers and prospects, as well as insight into the profitability of individual customers, specific products and producer segments.
Retirement Income Market is the Growth Engine of the Future for Life InsurersAugust 13, 2012Relying on a single set of back-end operations is not enough — life insurers will need to use different sales channels, different presentations, and dispense different types of advice to reach various segments of the retirement market.
Life Insurers' 6 Keys to Strategic Cost ReductionJuly 24, 2012Many life insurers have already undertaken targeted cost-reduction initiatives, but Accenture identifies six areas where many companies can still achieve major cost reduction while improving the strength and flexibility of their product offering.
6 Action Items for Life InsurersJuly 13, 2012Facing strong headwinds, life insurers need to take decisive actions to manage revenue and cost positions, while finding new avenues for profitable growth.
L&A Insurers Want Not Just Speed but AgilityMay 07, 2012A quick roundup of industry expert views on life & annuity carriers' system investment business drivers and functional desiderata for core system modernization.
Successful Claims Strategies Must Address New Customer Attitudes and ExpectationsApril 17, 2012Winning and retaining policyholders often comes down to providing a superior claims experience. But meeting consumers' changing needs and expectations requires insurers to reinvent the claims operation, says Accenture's Michael Costonis.
Hybrid Approach to Digital Media Needed to Reach Insurance CustomersApril 10, 2012Traditional carriers, with their large agent networks, are better positioned to provide an experience that combines online research and agent interaction, but doing so requires creation and nurturing of a high-performing digital ecosystem.
Microinsurance Is a Growth Opportunity for Carriers, Says Accenture StudyMarch 20, 2012Insurers that apply effective technology, business practices and alliances can tap not only a profitable microinsurance market but can also win customers who rise economically over time to become prospects for traditional products.
