In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.
The new release will provide enhanced performance capabilities, owing to new efficiencies designed into EXAMPLE Platform 4.1's core infrastructure, according to the vendor.
Moving away from a more regional orientation, AXA’s IT services organization will provide worldwide network connectivity and management of IT assets, hardware and software, change control and incident management.
Mobile capabilities for policyholders are table stakes. But serious questions remain about the security of the most popular consumer smartphone platforms. I&T checked in with the executives who live and breathe data security to find out how they balance cutting-edge mobile service offerings with security.
Both vendors and insurers need to do a better job of innovating in order to provide the best experience to their agents, says Agencyport CEO Steve Hauck.
The SAS tool will foster a partnership of exploration between XL's analytics team and underwriters to leverage data for "enormous" competitive advantage and shareholder value, says XL SVP.
New Genworth Divisional CTO to Drive Customer Experience InnovationJanuary 11, 2013Former Bank of the West EVP and CTO James Hanna will support Genworth Financial Wealth Management's continuing efforts to deliver innovative solutions and functionality for advisors and their clients.
How to Improve the Customer Experience With Customized Document Creation and DeliveryFebruary 16, 2012Customer experience has emerged as a powerful competitive differentiator for insurance companies, which have made improving the customer experience a top priority. Optimizing and customizing document creation and delivery has become an important part of th
Allstate Forms Pact with Connected Vehicle Services Company AirbiquityJanuary 10, 2012The partnership intends to develop services that "provide a comprehensive platform for … safety, roadside assistance, insurance and advanced infotainment" through the insurer's Roadside Assistance program, the companies say.
Ready, Fire, Aim! -- Don't Miss the Point of a Policy Administration TransformationAugust 16, 2011The convergence of aging legacy platforms, complex market demands, and a more mature vendor landscape have ushered in a unique period of policy administration transformation where it is possible for carriers to embark on this journey by taking on less risk
Technology is Key to Huge Microinsurance Growth OpportunityMarch 03, 2011Major global insurance carriers seek to move beyond saturated traditional markets to emerging economies but need to adapt IT and telecommunications capabilities to take advantage of the high-volume, low-value microinsurance market.
Insurance CIOs Discuss Technology Priorities for 2011December 27, 2010In their increasingly strategic roles, insurance CIOs will focus on new infrastructure, novel sourcing models, increased use of analytics and workforce strategies to drive both efficiency and innovation.
Connecture Debuts New Technology Package for the Online Individual MarketDecember 10, 2009The ConsumerEdge offering includes reporting and analytics tools, as well as a dynamic plan selection tool that educates consumers about different health insurance plan options and makes plan suggestions based on their preferences.
The Key to Keeping Customers Is Getting to Know ThemJune 10, 2009Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market.
SunGard Offers WealthStation SaaSApril 27, 2009Vendor cites increasing demand for cost-effective services from experienced advisors departing traditional banks and brokerage firms, as well as individual investors seeking guidance from such professionals.
Insurers Target Single Sign-On CapabilitiesJuly 09, 2008Although the identity management benefits of single sign-on are clear, insurers have found that implementing the technology -- and making the business case for it -- can be a much more elusive endeavor.
The Architecture of Adaptation: Enabling Flexibility With Business Architecture and BPMApril 01, 2008Business process management (BPM) -- in combination with business architecture and service-oriented architecture -- enables a rapid response to a changing marketplace by pulling processes and functionality out of legacy code and legacy thinking for reuse.
Securian’s Couillard Champions Ease of UseMarch 25, 2008As Securian Financial's manager of field retention, Christopher Couillard collaborates with IT to maximize the quality of the carrier's relationship with distribution partners.
