Maker's Mark's Lessons for Insurers and VendorsFebruary 19, 2013Attention to customer expectations can result in companies ending up in a better place than they were before they ran into trouble, as Insurity’s experience shows.
Aflac Creates CTO Role in New Investments DivisionOctober 25, 2012Former Deutsche Bank technology executive J. Peter Kelso takes the reigns of the new position, which is in a recently created office tasked with managing Aflac's investment portfolio.
Q&A: Aflac's CIO Says Distribution at the Top of His ListJanuary 23, 2012Michael Boyle, who took over the post in August 2011, says his goal is to provide customers, distributors and employers the best possible experience across all channels.
What Makes a Great iPad App?September 14, 2011I&T went straight to the experts to get the best practices for creating insurance iPad apps to optimize the tablet's unique talents.
The Best Insurance iPad AppsSeptember 12, 2011Take a look at iPad apps from GEICO, Progressive, Humana, USAA, State Farm, Zurich, John Hancock and Aflac .
Insurers Arm Agents With iPad AppsMay 05, 2011Apple's sleek tablet has changed technology users' expectations forever, and insurance agents and producers increasingly are using their iPads to close the deal.
After a Fortnight, Japan Situation Remains Unclear March 25, 2011News this morning, two weeks after the original earthquake, of a potential reactor breach at a stricken nuclear plant headlines the week's developments.
Carrier CIOs Evaluate Business Potential of iPad 2March 09, 2011Top tech executives from five carriers across multiple lines of business spoke to Insurance & Technology this week about the enterprise potential of the new version of Apple's iPad.
Aflac Unveils New Spanish-Language WebsiteMay 20, 2010Aflac unveils new Spanish-language website, Aflacenespanol.com, to provide Spanish-speaking consumers and business owners with interactive experience.
Aflac's New Site Drives Interactivity With Bold Design, HumorJanuary 08, 2010Employing both the image and the broad humor of the insurer's notorious duck mascot, Aflac's new site features bright colors, clean design and video "duckumentaries" to engage and inform users.
Aflac Empowers IT Professionals as Trusted AdvisersApril 01, 2008By treating IT professionals as trusted advisers to the business, Aflac provides them with more career opportunities and improved job satisfaction.
Mobile Sales Force Automation Growing In DemandJanuary 11, 2008Having already realized the benefits of mobile technology within their claims operations, many insurers are looking to bring mobility to their sales forces, as younger agents and consumers demand more functionality via their handheld devices.
Lombardi Powers Aflac Service-Related BPM Effort January 07, 2008Aflac achieves greater customer service efficiency through using Lombardi Software's Teamworks to automate manual business processes.
Help Wanted June 14, 2005Throughout their organizations, insurers today have to do more with fewer resources. Human resources is no exception. Recruiting - and retaining - talented IT staff is critical.
