What Big Data Means For Infrastructure CostsApril 24, 2013Most insurance companies have at least one big data effort under way, if not more. The cloud can help meet those needs without breaking the bank.
The Top 5 Insurers for Customer ExperienceMarch 18, 2013According to customer experience analyst Bruce Temkin's research, insurers rank seventh out of 19 industries in overall customer satisfaction.
Mobile: The Road Ahead for InsurersFebruary 26, 2013The insurance industry has begun to provide relevant mobile capabilities to customers and distributors, but carriers must develop strategies of engagement beyond mobile that embrace the data processing implications of 'the Internet of things.'
Allstate Says 95% of Sandy Claims Settled, but Rate Hikes LikelyFebruary 07, 2013Allstate Corp's quarterly profit
fell 45 percent on losses from superstorm Sandy, but the home
and auto insurer said it has paid out about 95 percent of Sandy
claims and is seeing rate increases across businesses.
5 Insurance Ads That Score This NFL SeasonJanuary 25, 2013Insurance is a heavily advertised product, and professional football is notorious for its commercial breaks. Those two factors combine for some inescapable insurance commercials.
Insurers' Performance On Sandy Claims: Good News And Bad NewsJanuary 18, 2013Insurers' claims systems appear to have been up to the challenge of handling Superstorm Sandy claims. The same can't always be said for the industry's leadership and communication, however.
Allstate Won't Apply Hurricane Deductibles for Sandy VictimsNovember 06, 2012Allstate and Allstate New Jersey say tropical cyclone and hurricane deductibles on property policies will not be applied for Northeast and several Mid-Atlantic states affected by last week's superstorm.
Insurers Deserve More Credit for InnovationSeptember 14, 2012It's a familiar refrain that insurance companies lag behind other industries when it comes to embracing new technologies. Here's why that's an inaccurate, outdated concept.
Allstate Crowdsources to Test Usage-Based Insurance ProductJuly 25, 2012Allstate crowdsources to test usage-based insurance product; employee, agency owner testing of Drive Wise product will provide telematics feedback about driving habits.
Allstate Selects Marketing Tech from SIM PartnersJune 08, 2012SIM Partners will manage data distribution and optimization for the carrier's agents, and provide a content management system and reporting for agents' websites.
Fact or Fiction? 4 Mobile Development Myths BustedJune 06, 2012Five years after the introduction of the iPhone, mobile definitely is here to stay. What have insurance technologists discovered as their mobile development strategies have evolved to deliver superior speed to market, functionality, customer experience an
What Makes a Great iPad App for Insurance Agents?June 04, 2012Best practices for creating a great policyholder experience on Apple's iPad are well established throughout the insurance industry. Now insurance organizations are discovering how to create the best applications for their agents and distributors.
Insurance Companies Look to Online Retailers as Role ModelsApril 19, 2012The consumerization of technology has changed how consumers interact with businesses, and online retailers have led the way in providing the kinds of real-time, personalized transactions that customers have come to expect. Insurers can learn from the retai
