Q&A: The Hanover Boosts Service, Efficiency With New Billing SystemApril 22, 2013The new system will deliver value to both distributors and customers by allowing agents to shift their attention from answering questions about billing to focusing on customer relationships, according to CIO Greg Tranter.
Study: Insurers Among Largest Adopters of iOSMarch 20, 2013According to Citrix's latest Enterprise Mobility Cloud Report, insurance companies adopt iOS at a rate far exceeding Android or Windows Mobile.
Go, Go, Gadget: Top Emerging Technology Tools for InsurersOctober 19, 2012The executives selected as Elite 8 2012 honorees have reached the heights of their profession by being savvy observers of the digital landscape and prudent marshals of technology. Here are some of their views on the latest and greatest enterprise solutions
Insurers Sail Under "Winds of Change"June 15, 2012Even as technology is driving change in the insurance industry more than ever, today's commerce is characterized by the human concerns of consumers, be they end-customers, customer-facing employees or even mobile app developers.
UnitedHealthcare Launches Mobile AppFebruary 27, 2012Health4Me, which is available for iOS with an eye toward Android in the spring, allows policyholders to download their cards and locate in-network providers, among other things.
Progressive Puts Agent Portal On IPadJanuary 18, 2012Agents using Apple's tablet computer can quote and sell policies with it, while those who prefer Android will gain the capability in the next few months.
CUNA Mutual Charts Desktop and Mobile Device Strategy to 'IT Personas'November 17, 2011Overruling conventional wisdom on platform standardization, CUNA Mutual has implemented a choice model for mobile computing and is matching corporate devices to 18 distinct user types within the enterprise.
Insurers Re-Examine the Mobile WebSeptember 15, 2011As the ways insurers' customers and employees use mobile devices is better understood, and as the number of devices proliferates, some carriers are turning back to the mobile web rather than apps to bring next-generation mobile capabilities to the marketpl
Progressive Plunges Headstrong into MobileAugust 03, 2011The company has spent much of 2011 ramping up mobile services of all kinds. Mobile business leader Matt Lehman talks to I&T about some of the recent additions.
Insurers Arm Agents With iPad AppsMay 05, 2011Apple's sleek tablet has changed technology users' expectations forever, and insurance agents and producers increasingly are using their iPads to close the deal.
