An Insurance CIO’s 4 Top Mobile ChallengesApril 12, 2013Peter Settel, CIO of Homesite Insurance, says that HTML5 is making insurers think hard about whether a native app or mobile website experience is best for their mobile initiatives.
Could Direct Claims Reporting Be Improved?April 01, 2013While J.D. Power & Associates' latest Property Claims Satisfaction Study shows that overall satisfaction remains high, a drop in service interaction satisfaction is attributed to increased direct claims reporting.
In CAT-Prone Haiti, Microinsurance Gains SteamJanuary 30, 2013When Hurricane
Sandy struck Haiti late last year, the home Guerda Pierre shares
with her three children and mother in Cabaret, north of
Port-au-Prince, was flooded - and so was the merchandise she
sold to make a living.
Joplin Losses Still Not Settled 18 Months LaterJanuary 11, 2013With insurance companies still tabulating losses from the May 2011 Joplin, Mo., tornado, it's folly to expect any clarity on the full scope of even larger events like Hurricane Sandy for years.
The Top 3 Areas of Claims InvestmentDecember 21, 2012Accenture's Michael Costonis concludes a two-part series on claims needs with the areas in which the company finds the most investment coming.