What Big Data Means For Infrastructure Costs April 24, 2013Most insurance companies have at least one big data effort under way, if not more. The cloud can help meet those needs without breaking the bank. Q&A: Esurance CIO McKinnon Excited by Innovation Opportunities April 18, 2013The former Blue Shield of California CIO says that Esurance's corporate culture and business model facilitate strong business-IT alignment. Esurance Launches 'What If Calculator' For Potential Premium Changes April 10, 2013The calculator is for informational use only, but gives policyholders a window into how certain changes might affect their premium. Video: Esurance at SXSW -- Who Says Insurance Can't Be Hip? March 15, 2013Esurance was at the South by Southwest festival displaying its mobile claims capabilities. Esurance Delivers on Ease of Doing Business Online October 16, 2012The insurer's recently announced Express Lane capability allows applicants to pre-fill data and speed the application process. Esurance Names Blue Shield Vet CIO September 06, 2012Elinor MacKinnon takes over the top tech slot at the Allstate subsidiary following Phil Swift's departure. Esurance Launches Coverage Counselor To Help Customers Understand Premiums August 09, 2012The goal of the online tool is to present easy to understand information on coverage options based on user input. Esurance Manages Its Policy Admin System With Customers In Mind August 07, 2012From the beginning of the company, Esurance has designed its policy system to facilitate the best customer experience possible, VP Lisa Ward says. Sprint Jumps Into Usage-Based Insurance Fray July 19, 2012The wireless carrier worked on a pilot program with Esurance that it is now offering to the rest of the auto insurance industry. Esurance's Facebook Discount Ups Ante in Battle for 'Likes' July 10, 2012The insurer places a big bet on social's potential as a transaction medium. Esurance Sees Opportunity in Reducing Clicks-to-Buy June 22, 2012The carrier's VP of customer experience says the insurer is acutely aware of the pain points of consumers buying auto insurance online. Usage-Based Insurance: 5 Reasons This Is the Year June 13, 2012Telematics-powered, usage-based auto insurance has been slow to get off the ground. But industry observers insist it finally is poised for a meteoric rise. Esurance Leads Latest Ranking of Auto Insurers' Websites June 07, 2012The Customer Respect Group is the latest analyst firm to rank auto carriers on their websites' user experience. Insurance Companies Look to Online Retailers as Role Models April 19, 2012The consumerization of technology has changed how consumers interact with businesses, and online retailers have led the way in providing the kinds of real-time, personalized transactions that customers have come to expect. Insurers can learn from the retai Market Delivers on Promise of Increased M&A September 29, 2011The studies came fast and furious all summer: Expect more M&A activity in the insurance industry. Today, we saw two examples. What can IT departments expect? Esurance's Claims Transparency Gets More Social July 05, 2011 With More Insurance M&As, IT Faces Compliance, Integration Challenges June 22, 2011Analysts are noticing an increase in M&A activity in the insurance industry, and IT capabilities are not an afterthought. Agents Shouldn't Fear Allstate's Esurance Buy May 19, 2011Making a move toward direct sales isn't about cannibalizing existing customers. Is Allstate Making an Innovation Play by Buying Esurance? May 18, 2011Aite Group's Stephen Applebaum suggests that by buying Esurance, Allstate could jumpstart its innovation culture, better positioning it for the future. Allstate to Acquire Esurance for about $1 Billion May 18, 2011The transaction has been approved by both companies' boards of directors and is expected to close in fall 2011.