In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.
The new release will provide enhanced performance capabilities, owing to new efficiencies designed into EXAMPLE Platform 4.1's core infrastructure, according to the vendor.
Moving away from a more regional orientation, AXA’s IT services organization will provide worldwide network connectivity and management of IT assets, hardware and software, change control and incident management.
Mobile capabilities for policyholders are table stakes. But serious questions remain about the security of the most popular consumer smartphone platforms. I&T checked in with the executives who live and breathe data security to find out how they balance cutting-edge mobile service offerings with security.
Both vendors and insurers need to do a better job of innovating in order to provide the best experience to their agents, says Agencyport CEO Steve Hauck.
The SAS tool will foster a partnership of exploration between XL's analytics team and underwriters to leverage data for "enormous" competitive advantage and shareholder value, says XL SVP.
Aetna Names J.P. Morgan Vet New CISOMay 16, 2013James Routh has joined Aetna as chief information security officer responsible for the overall program around the health insurer's information assets.
Providence Health Plans Selects Colibrio's Tuo for Private ExchangeMay 12, 2013The carrier says Tuo addresses its need for an end-to-end portal solution as well as a repository of customer information and an internal workflow to support enrollment and customer relationship management.
4 Health Insurance Reform Concerns Technology Can AddressApril 26, 2013Technology will offer the healthcare industry a means to fast-track the Affordable Care Act by delivering customer-driven processes that leverage information capture and smart process technology, cloud access and mobility, making compliance affordable to insurers.
Some Healthcare Costs to Rise Under Affordable Care Act, Official SaysMarch 27, 2013President Barack Obama's
top healthcare adviser acknowledged on Tuesday that costs could
rise in the individual health insurance market, particularly for
men and younger people, because of the landmark 2010 healthcare
restructuring due to take effect next
Most Large Employers to Keep Health Insurance Benefit: SurveyMarch 07, 2013Most large employers don't expect to
send their full-time employees to government health exchanges
for insurance during the next five years, but some retirees and
part-time workers will end up there, a new survey has found.
WellPoint Sees Telehealth As First Mobile StepFebruary 25, 2013Wellpoint's app, LiveHealth Online, which lets patients reach doctors without an office visit, is expected to be mobile-ready by the end of the year.
Health Insurers Notified of Must-Offer Benefits Under Healthcare ReformFebruary 21, 2013The Obama administration on
Wednesday issued its long-awaited final rule on what states and
insurers must do to provide the essential health benefits
required in the individual and small-group market beginning in
2014 under the healthcare reform law.
Cigna Releases First Two Mobile AppsFebruary 12, 2013The health insurer's first two native mobile apps include a standard policy-servicing offering and a "for fun" video app.
UnitedHealth Q4 Revenue Up, Costs ControlledJanuary 17, 2013UnitedHealth Group Inc, the
largest U.S. health insurer, said on Thursday it kept
fourth-quarter costs under control and increased revenue by more
than 11 percent, helping earnings per share to rise.
Adminovate Surprises with Indian Health Insurance TPA DebutJanuary 09, 2013The Philadelphia-based vendor, whose forwardPAS system has a pedigree through pioneer L&A-focused system AdminServer, will support Mumbai-based Health India TPA Services’ healthcare claims administration.
Cigna Partners with Audax Health on Digital Engagement PlatformJanuary 04, 2013Cigna will invest in Audax Health and partner with the company to develop a digital health experience that seeks to make health-related activities a fun part of everyday life.
11 Answers to 2012's Burning QuestionsDecember 14, 2012Last year we identified 11 questions we expected to be answered by the insurance technology industry in 2012. How much clarity did we get?
US Faces Running Dozens of Health ExchangesDecember 14, 2012Fourteen U.S. states and the
District of Columbia so far have told the federal government
they plan to operate healthcare exchanges under President Barack
Obama's reform law, leaving Washington with the daunting task of
creating online marketplaces for at