- Design, Not Performance, Defines Success of Online Quoting: StudyNovember 12, 2012But product satisfaction still is the greatest indicator of customer acquisition.
- AIG Division VALIC Selects Keynote DeviceAnywhere for Mobile App TestingJuly 09, 2012The company will work with Keynote DeviceAnywhere to identify and address weaknesses in its mobile applications.
- Is Insurance Always a Low-Touch Industry for Mobile?June 21, 2012Conventional wisdom states that insurers aren't reached as much through the mobile channel as other financial services sectors. But there's one unique aspect of the insurance industry for which that is not the case.
- Driving Web StrategiesFebruary 01, 2006Online auto insurance sales may be a discount game, but the Internet also is a valuable sales tool for high-touch, agent-oriented carriers -- and an indispensable service channel for all auto insurers.