Another Case for Native Apps May 08, 2013Consumers want anytime, anywhere access to products including insurance, but don't want to waste space on their devices. Can insurers make the case? A Comeback for Native Mobile Apps in Insurance? May 07, 2013One vendor at ACORD LOMA says insurers should embrace the app model even though it can be difficult to encourage policyholder adoption. GEICO Adds Interactive Voice to Mobile App May 02, 2013The insurer is using the Nuance platform for interactive voice response. Video: Sentry Takes Risk Management Portal Mobile April 23, 2013The mobile version of Sentry Insight is meant to give commercial lines customers greater access to their claims information. Q&A: Esurance CIO McKinnon Excited by Innovation Opportunities April 18, 2013The former Blue Shield of California CIO says that Esurance's corporate culture and business model facilitate strong business-IT alignment. Blue Shield of Calif., Kony to Revamp Insurers' Mobile April 16, 2013The insurer says Kony will help it develop a "multichannel center of excellence." Allstate Introduces App for Usage-Based Insurance April 15, 2013The Drivewise app provides feedback based on data collected by the program's plug-in device. An Insurance CIO’s 4 Top Mobile Challenges April 12, 2013Peter Settel, CIO of Homesite Insurance, says that HTML5 is making insurers think hard about whether a native app or mobile website experience is best for their mobile initiatives. Lincoln Financial Distribution Names AXA Vet Marketing Head April 08, 2013Kathy Kavanaugh joins the organization as VP of strategic solutions and partner marketing. Q&A: Why Alfa Insurance Prioritizes Mobile Innovation April 03, 2013The regional P&C insurer sees mobility as a major differentiator in its market, and wants to be on the leading edge, according to VP Walter Overby. Guardian Embraces Mobile Insurance Cards March 26, 2013 Study: Insurers Among Largest Adopters of iOS March 20, 2013According to Citrix's latest Enterprise Mobility Cloud Report, insurance companies adopt iOS at a rate far exceeding Android or Windows Mobile. Video: Esurance at SXSW -- Who Says Insurance Can't Be Hip? March 15, 2013Esurance was at the South by Southwest festival displaying its mobile claims capabilities. Nationwide CMO: 'I Have Double-Digit Million Dollars in IT Projects' March 14, 2013Nationwide's EVP and CMO Matt Jauchius took Insurance & Technology through his process for managing marketing IT spend. Kofax Launch Shows Mobile Capture for Insurance Distribution Heating Up March 13, 2013Kofax is the latest vendor to offer plug-and-play mobile document capture for use in insurance consumer apps. The New Business Process: 4 Tech Enablers March 01, 2013Writing new business accurately and efficiently is critical to an insurer’s ability to grow and gain market share. How can tech enable carriers in a world of increased expectations? Poor Insurance Customer Experience May Drive Away Customers - Capgemini Report February 27, 2013Catastrophes have blunted improved underwriting results across geographies, and two out of three customers are at risk of retention with only a neutral or negative customer experience. Mobile: The Road Ahead for Insurers February 26, 2013The insurance industry has begun to provide relevant mobile capabilities to customers and distributors, but carriers must develop strategies of engagement beyond mobile that embrace the data processing implications of 'the Internet of things.' Aetna Launches Document Capture App for International Claims February 25, 2013The app allows insureds to upload pictures of their documents. WellPoint Sees Telehealth As First Mobile Step February 25, 2013Wellpoint's app, LiveHealth Online, which lets patients reach doctors without an office visit, is expected to be mobile-ready by the end of the year.