Managing Marketing's IT SpendApril 25, 2013With so much marketing budget devoted to technological initiatives, IT needs a clear strategy to effectively manage those digital marketing dollars.
The Top 5 Insurers for Customer ExperienceMarch 18, 2013According to customer experience analyst Bruce Temkin's research, insurers rank seventh out of 19 industries in overall customer satisfaction.
5 Insurance Ads That Score This NFL SeasonJanuary 25, 2013Insurance is a heavily advertised product, and professional football is notorious for its commercial breaks. Those two factors combine for some inescapable insurance commercials.
Nationwide’s PolicyCenter Project Pioneers Package Policy Admin for Top-Tier InsurersJanuary 24, 2013CIO Jim Korcykoski and project leader Seth Flory, VP, Business Transformation Office, relate how Nationwide decided the time — and the target system — was right for a package policy admin system implementation for processing policies representi
Nationwide Security Breach Raises Priority of IT SecurityDecember 05, 2012Nearly a million Nationwide customers' personal information was compromised, but the fact that businesses report that cyber risk is their biggest concern shows that hackers present both threat and opportunity to the industry.
Go, Go, Gadget: Top Emerging Technology Tools for InsurersOctober 19, 2012The executives selected as Elite 8 2012 honorees have reached the heights of their profession by being savvy observers of the digital landscape and prudent marshals of technology. Here are some of their views on the latest and greatest enterprise solutions
Introducing I&T’s Elite 8 of 2012October 15, 2012Insurance & Technology once again has the pleasure of introducing the year’s Elite 8 Award winners, who will be featured in I&T Daily during the course of the week.
More on Nationwide's Big Data StrategyOctober 08, 2012A company AVP says that conventional, structured data — which insurers already have in spades — can help inform the insights gleaned from unstructured, new data sources.
Nationwide Taps Analytics to Deliver On Its PromiseOctober 05, 2012Kathy Koontz, assistant VP of customer information management for Nationwide, tells Insurance & Technology that analytic and data technology is nice -- but it's the skills needed to interpret those analytics that really help data shine.
5 Ways Insurance Companies Can Make Mobile Capabilities More Secure for PolicyholdersSeptember 10, 2012Mobile capabilities for policyholders are table stakes. But serious questions remain about the security of the most popular consumer smartphone platforms. I&T checked in with the executives who live and breathe data security to find out how they balance cu
Patient Hackers Pose Growing Threat to Insurance Companies Large and SmallSeptember 04, 2012Malicious actors, ranging from hostile nation-states to politically motivated 'hacktivists' and organized crime rings, increasingly are leveraging advanced persistent threats to patiently target insurers, seeking intellectual property and customer informat
