Grading Insurers' Sandy Claims ResponseJanuary 18, 2013The picture of how well or how poorly insurers responded to Hurricane Sandy is complex. While some carriers did outstanding work, others were slow to respond, disappointing the public, agents and brokers. Some carriers' legalistic wrangling about claims ha
Consider the BPM Route to Systems ModernizationJune 05, 2012BPM can be a springboard to address a multitude of application problems, helping insurance companies modernize and automate core systems quickly, easily and affordably.
Technology Consumerization Reshapes Distribution for Insurers and AgentsFebruary 10, 2012As technology consumerization increasingly influences the tools that insurance agents use and the ways in which they interact with insurance companies, multichannel distribution models are becoming increasingly complex, says editor-in-chief Kathy Burger.
Survival Skills: Insurance CIOs Must Adapt to Changing MarketMay 07, 2009Insurance CIOs must focus on business strategy and results to survive, according to Michael A. Costonis, Executive Director of Accenture's North American Insurance Practice & Global Claims Lead, and Keith Lippiatt, Managing Director, Technology Consult
Investing WiselyJuly 27, 2005Today's portfolio/investment management systems and technologies can help insurers respond to a more complex product, risk and regulatory environment.
Meeting of the MindsJuly 25, 2005E-learning can provide insurers with a flexible, effective means to educate their employees - as long as creativity, collaboration and the right partner are integral parts of the process.