4 Ways Big Data is Changing ClaimsMarch 05, 2012Pegasystems insurance industry principals see big data and analytics capabilities getting insurers closer to gleaning actionable insights in real time that both maintain a positive claims experience and provide business value.
Pegasystems Will Acquire Chordiant SoftwareMarch 16, 2010Under the terms of the agreement, Pegasystems will make a cash tender offer of $5.00 per share for all outstanding shares of Chordiant common stock for a total purchase price of up to approximately $161.5 million.
Deconstructing the BusinessFebruary 02, 2007Business process management software and process discipline are providing the means to introduce new levels of efficiency and transparency of operations. But while interest in BPM began with cost-cutting, it has become a weapon of strategic opportunism.
Customer-Centric Cash FlowSeptember 05, 2006Insurers typically neglect the critical customer touch points of premium and claim payments. A customer-centric approach to these traditionally back-office functions not only pleases customers, it also brings efficiency and transparency to insurers' proces
Best of Both Worlds July 12, 2006Greg Tranter, SVP/CIO, The Hanover Insurance Group As the head of technology for Worcester, Mass.-based The Hanover Insurance Group, SVP and CIO Greg Tranter believes his business background provides advantages for the insurer.
Uncovering Crooked ClaimsJune 01, 2006Finding fraudulent claims can be challenging. But with the use of rules-based analysis, data mining and predictive modeling, insurers are waging a war on scam artists.
For the Business, By the Business November 27, 2005Service-oriented architectures and business-rules technologies are helping IT develop solutions for business users, but control of the business still is in the hands of the business.
Lasting Legacy November 17, 2004American National has given new life to its legacy systems and transformed the way IT projects are accomplished - improving customer service along the way.