In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.
In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
As part of his effort to accommodate an IT organization under increasing demand, CIO Mark Clark envisions the creation of an innovation-friendly workspace to foster collaborative work.
Successful agents differentiate themselves by building social media best practices into their regular routine to prospect, connect, and grow their customer base — and reap the rewards of earned loyalty.
Insurers' Performance On Sandy Claims: Good News And Bad NewsJanuary 18, 2013Insurers' claims systems appear to have been up to the challenge of handling Superstorm Sandy claims. The same can't always be said for the industry's leadership and communication, however.
Introducing I&T’s Elite 8 of 2012October 15, 2012Insurance & Technology once again has the pleasure of introducing the year’s Elite 8 Award winners, who will be featured in I&T Daily during the course of the week.
trueApril 04, 2007Insurers are moving from simply providing a good standard of customer service to delivering a highly consistent, personalized experience better described as customer intimacy.