In order to remain profitable, productive and competitive, insurers have seen the need to develop mobile capabilities to meet rapidly changing customer expectations.
The potential benefits of automated systems for new business and underwriting – in terms of speed, accuracy, cost reduction and improved service – make for a compelling value proposition.
6 Trends That Emerged At ACORD LOMA 2013May 10, 2013The insurance technology industry's conference season kicked off with this week's ACORD LOMA conference in Las Vegas. Here are some of the themes that you can expect to see emerge this year.
5 Technology Trends: an Elite 8 CIO ViewOctober 24, 2012Jackson National CIO Mark Clark shares thoughts about the technologies shaping the insurance industry in the near future.
Inside MetLife’s Redesigned Web Site: Video ScreencastJuly 09, 2009Recognizing the growing value of the online channel, MetLife redesigned its Web site, improving navigation and implementing a more modern underlying platform.
The Quality PoliceSeptember 29, 2003While all good insurance executives say they want to be customer-centric, Carol Mudd, project consultant at Blue Cross Blue Shield of Florida (Jacksonville, FL) makes sure that customer-centricity actually happens.
TIAA-CREF's Kozik Passes First Test September 29, 2003New York-based TIAA-CREF's new executive vice president and chief technology officer, Susan S. Kozik, was only on the job for eight days when the power-grid in the Northeast went dark.
Standards ROI Reality CheckSeptember 29, 2003What are the best practices and metrics involved in identifying and measuring the benefits of standards initiatives?
A Good Employee Is the Best IT AssetSeptember 29, 2003Higher performance expectations make having a high-quality IT staff more important than ever. Partnering in employees' careers can make it easier to hold on to them.
Global UnitySeptember 29, 2003 Worldwide players move from a more federated approach to technology to one that leverages assets across global operations.
Making Speed-to-Market a RealitySeptember 29, 2003 By deploying CSC's VP/MS modeling tool, New York Life makes actuaries more effective by streamlining product and pricing updates.
