Security First Takes to Social Media for Insurance ClaimsMay 17, 2013Security First is using big-data cloud social media analytics software from IBM and partner Integritie to analyze incoming messages sent by email and social media.
Selective Announces Executive Promotions in Claims and ITMay 13, 2013Among a roster of recent appointments and promotions announced by Selective Insurance were George Neale as SVP, Chief Claims Officer, and John Bresney as SVP, Application Delivery Services.
An Insurance CIO’s 4 Top Mobile ChallengesApril 12, 2013Peter Settel, CIO of Homesite Insurance, says that HTML5 is making insurers think hard about whether a native app or mobile website experience is best for their mobile initiatives.
Could Direct Claims Reporting Be Improved?April 01, 2013While J.D. Power & Associates' latest Property Claims Satisfaction Study shows that overall satisfaction remains high, a drop in service interaction satisfaction is attributed to increased direct claims reporting.
Allstate Says 95% of Sandy Claims Settled, but Rate Hikes LikelyFebruary 07, 2013Allstate Corp's quarterly profit
fell 45 percent on losses from superstorm Sandy, but the home
and auto insurer said it has paid out about 95 percent of Sandy
claims and is seeing rate increases across businesses.
In CAT-Prone Haiti, Microinsurance Gains SteamJanuary 30, 2013When Hurricane
Sandy struck Haiti late last year, the home Guerda Pierre shares
with her three children and mother in Cabaret, north of
Port-au-Prince, was flooded - and so was the merchandise she
sold to make a living.
Insurers' Performance On Sandy Claims: Good News And Bad NewsJanuary 18, 2013Insurers' claims systems appear to have been up to the challenge of handling Superstorm Sandy claims. The same can't always be said for the industry's leadership and communication, however.
Joplin Losses Still Not Settled 18 Months LaterJanuary 11, 2013With insurance companies still tabulating losses from the May 2011 Joplin, Mo., tornado, it's folly to expect any clarity on the full scope of even larger events like Hurricane Sandy for years.
The Top 3 Areas of Claims InvestmentDecember 21, 2012Accenture's Michael Costonis concludes a two-part series on claims needs with the areas in which the company finds the most investment coming.
