What Start-Up MetroMile Teaches About the Future of Insurance February 20, 2013The non-traditional competitor's use of telematics, data visualization and customer engagement pioneers the virtues of the insurance digital enterprise in a creative, technology-driven business model.
Anticipating The Future Of Mobile In Insurance February 15, 2013A world of increased connectivity has rendered the humor of shows like ‘Seinfeld’ obsolete, and threatens to upend insurers as well. Big Data: Creating a More Sustainable System for Insurance October 23, 2012The use of big data and other technologies that can deliver more personalized experiences and also improve care will shape the future of health insurance, says Cigna's Mark Boxer, a 2007 Elite 8 honoree. How the Tech-Savvy Consumer Is Driving the Insurance Industry Toward Emerging Technology June 02, 2011How the tech-savvy consumer is driving the insurance industry toward emerging technology -- and how this could alter the insurance industry as we know it today. Premera Blue Cross Enters Partnership with Health Program Tech Company April 11, 2011The health carrier has joined with EveryMove to develop, test and deploy personal technology tools to encourage policyholders to stay active. Insurers Leveraging Social Media to Improve Customer Acquisition and Retention February 24, 2011Insurance carriers are applying increasingly sophisticated analytics tools to the data they gather from social media initiatives in order to increase customer engagement and improve acquisition and retention. Progressive Details Twitter Strategy November 18, 2009Progressive and other insurers are learning by doing on social media sites such as Twitter, where opportunities for customer engagement abound. Former CIOs Face Tough Job Market April 24, 2009As insurers offer fewer senior technology positions to more applicants, consulting work may be a good way for unemployed CIOs to ride out a tough economy — especially as it often leads to a permanent position. Insurers Must Take Advantage of the Economic Climate to Realize Future Gains December 11, 2008Times may be tough, but insurers should take advantage of the current economic climate to realize future competitive gains. WellPoint Launches Women’s Health Campaign September 02, 2008WellPoint has launched a customer engagement campaign that will prompt female members to stay up-to-date with recommended cancer screenings.