Q&A: The Hanover Boosts Service, Efficiency With New Billing SystemApril 22, 2013The new system will deliver value to both distributors and customers by allowing agents to shift their attention from answering questions about billing to focusing on customer relationships, according to CIO Greg Tranter.
How John Hancock Met Distributors' iPad DemandsDecember 12, 2012The company's distribution arm, through compromise and innovation, launched an iPad app to help its advisors sell better to clients.
Reviews: Microsoft Surface RT Long on Promise, Short on Early ResultsOctober 25, 2012Insurers looking for a more content-creation-friendly tablet than Apple's iPad may have eyed Microsoft's Surface. However, early reviews indicate there's still work to be done before it's a true enterprise-ready device.
5 Ways Insurance Companies Can Make Mobile Capabilities More Secure for PolicyholdersSeptember 10, 2012Mobile capabilities for policyholders are table stakes. But serious questions remain about the security of the most popular consumer smartphone platforms. I&T checked in with the executives who live and breathe data security to find out how they balance cu
Does the ROI on Tablets Match the Growth Projections?July 13, 2012There are projections that enterprise tablet adoption in financial services and other industries could grow by 50 percent this year. What kinds of measurable returns are these investments generating?
Fact or Fiction? 4 Mobile Development Myths BustedJune 06, 2012Five years after the introduction of the iPhone, mobile definitely is here to stay. What have insurance technologists discovered as their mobile development strategies have evolved to deliver superior speed to market, functionality, customer experience an
What Makes a Great iPad App for Insurance Agents?June 04, 2012Best practices for creating a great policyholder experience on Apple's iPad are well established throughout the insurance industry. Now insurance organizations are discovering how to create the best applications for their agents and distributors.
New IPad's Speed Biggest Boon to Insurers: Lincoln Financial's PalMarch 08, 2012As data requirements get more sophisticated, the 4G capabilities of Apple's latest tablet will shine, says VP, wholesaler distribution and enterprise sales reporting IT for Lincoln Financial Group.
UnitedHealthcare Launches Mobile AppFebruary 27, 2012Health4Me, which is available for iOS with an eye toward Android in the spring, allows policyholders to download their cards and locate in-network providers, among other things.
