Q&A: The Hanover Boosts Service, Efficiency With New Billing SystemApril 22, 2013The new system will deliver value to both distributors and customers by allowing agents to shift their attention from answering questions about billing to focusing on customer relationships, according to CIO Greg Tranter.
Study: Insurers Among Largest Adopters of iOSMarch 20, 2013According to Citrix's latest Enterprise Mobility Cloud Report, insurance companies adopt iOS at a rate far exceeding Android or Windows Mobile.
Colonial Life Releases iOS AppSeptember 17, 2012Policyholders can now access claims information and policy details from their iPhone, iPad and iPod Touch devices.
4 iPhone 5/iOS 6 Features Insurers Should WatchSeptember 12, 2012The latest editions of Apple's iPhone and its operating system, announced yesterday, may not seem like much of an upgrade at first glance. But the updated offerings should push insurers in new directions when it comes to mobile development.
Five Bad Arguments for Bring-Your-Own-DeviceSeptember 05, 2012BYOD advocates offer compelling reasons to adopt the policy within the insurance enterprise, but CEB TowerGroup research director Jason Malo says that none of the arguments hold up.
Insurers See Clouds on the HorizonJuly 23, 2012Cloud computing, SaaS and hosted solutions are expanding insurers’ outsourcing options and promise to help companies be more agile, competitive and cost-effective.
Fact or Fiction? 4 Mobile Development Myths BustedJune 06, 2012Five years after the introduction of the iPhone, mobile definitely is here to stay. What have insurance technologists discovered as their mobile development strategies have evolved to deliver superior speed to market, functionality, customer experience an
UnitedHealthcare Launches Mobile AppFebruary 27, 2012Health4Me, which is available for iOS with an eye toward Android in the spring, allows policyholders to download their cards and locate in-network providers, among other things.
Sun Life Partners with Kony on Claims Mobile AppNovember 29, 2011The app lets group benefits, retirement and savings plan members submit benefit claims check plan balances on iPhone or BlackBerry.
CUNA Mutual Charts Desktop and Mobile Device Strategy to 'IT Personas'November 17, 2011Overruling conventional wisdom on platform standardization, CUNA Mutual has implemented a choice model for mobile computing and is matching corporate devices to 18 distinct user types within the enterprise.
The End of an Era for AppleOctober 06, 2011Perhaps in hindsight we should've known that the writing was on the wall when Steve Jobs stepped down earlier this month. His passing offers a true opportunity to reflect on a remarkable run.
Progressive Plunges Headstrong into MobileAugust 03, 2011The company has spent much of 2011 ramping up mobile services of all kinds. Mobile business leader Matt Lehman talks to I&T about some of the recent additions.