10:31 AM
Tealeaf Releases Tool for Online Customer Behavior Analysis
San Francisco • Tealeaf released Tealeaf cxResults for online customer behavior analysis. The solution leverages a visitor data model with enhanced search capabilities, enabling a carrier's business decision makers to understand complete customer behavior patterns across multiple visits to the online environment and discover patterns of behavior indicating unusual experiences, the vendor says. The cxResults solution also provides insurers with analytics to help refine Web site experiences and associated business impacts.