ASC released an enhanced version of its VOIP recording solution, EVOip for Windows. According to the company, the solution captures telephone calls from the network and enables storage, playback and archiving of the entire interaction. EVOip for Windows, which is software-based, is designed for maximum flexibility, scalability, and ease of integration and installation, ASC says.
MajescoMastek unveiled an agent compensation platform that enables insurers to adapt to changes in the industry, according to the company. Elixir Incentive Compensation Management (ICM) provides a single system for multiple channels and product lines, offers commission/incentive rules to agents, supports unlimited hierarchy, allows automatic roll back/roll forward of commissions, and is multicountry and multicurrency compatible, MajescoMastek says.
Pegasystems released the latest version of its SmartBPM Suite. Version 5.2 of the business process management solution provides users with business visualization, faster Adobe Flex-based Internet applications and improved scalability for large systems, according to the vendor. The solution's decisioning support feature targets the management of multichannel, multistate insurance policies and mortgage loan origination, giving business users better access and more-precise control over business processes, Pegasystems says.
Clear Technologyintroduced Clear Subrogation, which doubles worker productivity and dramatically reduces cycle times, enabling subrogation specialists to pursue more claims and recover more money, according to the vendor. The solution performs early identification and notification, automatically builds out subrogation cases as claims are adjudicated, and ensures case-to-claim connectivity, Clear Technology says.
Santa Clara, Calif.
Bharosa released Bharosa Tracker 3.5 software to provide enhanced security for e-commerce. Bharosa Tracker provides click fraud and new account fraud protection, extended ease of integration, expanded proactive security tools, increased robustness, and enterprise e-mail messaging and SSL VPN interoperability, according to the vendor.
Perceptive Software introduced version 6.0 of its document management, imaging and workflow suite. ImageNow 6.0 Sunflower is designed to simplify business processes, including version control and library services, digital signatures, ImageNow Projects, ImageNow Worksheets and ImageNow Workflow Designer, the vendor says. The solution features a user-friendly interface and nonprogrammatic integration, Perceptive Software claims.
NetPro Computing released ReportADmin, the latest addition to its NetPro Active Directory Administration Suite. According to NetPro, ReportADmin eliminates manual and scripted processes related to reporting by automating the creation, execution, publication and delivery of consistent Active Directory information critical to compliance, security and operations.
Quantrix released the latest version of its Quantrix Modeler desktop quantitative modeling solution. Quantrix Modeler enables users to develop models in greater depth and from multiple perspectives while improving productivity, accuracy and transparency, the vendor claims.
Panasonic Digital Document Co. debuted the KV-S2048C color document scanner featuring automatic de-skewing of batch-fed documents, dynamic threshold exposure control, extended service life and maintenance intervals, and an ultrasonic double-feed detection paper-handling system, according to the vendor.