Louisville, Ky.-based Humana’s iPad-based member portal, MyHumana, provides many of the standard features and information: member ID number, group name and number, deductibles, copayments, and claim status. However, it also offers location-based services, including the ability to search for in-network doctors and get driving directions. The app also features a drug pricing service that allows members to quickly determine the costs of their prescriptions, identify lower-cost alternatives, and even compare the costs of the prescription from multiple pharmacies as well as Humana’s RightSource home delivery pharmacy and RightSource Specialty pharmacy.
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio