5. It’s Not Only About Tools
We are not looking to buy tools or software. We look to buy capabilities.
— Julie Trowbridge Dillman, VP EBIA & eBusiness, The Travelers Companies
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio