Top 9 Soundbites from the SMA SummitBoston-based analyst firm Strategy Meets Action held its first summit this past Monday in its home city. Innovation was the watchword, with sessions focusing on how insurers can leverage five key next-generation technologies to advance the business: mobile, social media, cloud, big data/analytics, and social media. Here are some soundbites that show what's on insurers' minds when it comes to innovation.
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9. People First
Social media is about people and communications, not technology.
— Karen Furtado, partner, SMA
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio
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