1. Mobile: The Go-To Tool for Adjusters
Insurers long ago recognized the importance of leveraging mobile capabilities as part of their response to catastrophes. This has evolved significantly from deployment of laptop computers and printers at the site of a disaster to today’s use of smartphones and tablets for everything from text alerts/warnings to claims adjustments to payments. For example, AIU Insurance Co. used iPads to facilitate insurance adjustments and expedite claims payments in the wake of the 2011 Tohoku earthquake. Look for iPads and other tablet devices to become the go-to tool for adjusters to do their jobs faster and more effectively once they’re at the catastrophe site.
Source: Chartis Far East Holdings
Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio