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Face-to-Face Events:
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February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
February 14, 2012
Acquire, Onboard, and Serve Customers Better in 2012 and Beyond
February 15, 2012
What's the Ideal Web Experience for Today's Financial Services Consumer?
Web 2.0
- North Carolina Farm Bureau Embraces Self-Service Web Portals February 01, 2012 North Carolina Farm Bureau Insurance Group provides self-service functionality to customers and distribution partners via web portals built by IBM Interactive and powered by Fiserv.
- Impeccable Service Delivery Is The Strategic Differentiator January 30, 2012 Carriers can no longer tolerate any behavior that is inconsistent with the delivery of world-class customer service. If you don’t put the customer’s needs ahead of your own, you simply don’t last.
- As Consumer Power Goes Viral, Company Branding Quakes January 06, 2012 Social media pressure can build quickly, hurt brands.
- Q&A: Atlantic Casualty CIO Greg Ricker January 02, 2012 Atlantic Casualty CIO Greg Ricker discusses why the E&S carrier implemented Oracle Documaker to improve ease of doing business for its MGA partners.
- Idaho Farm Bureau Picks Thunderhead for Communications Modernization
- Penn National Upgrades to HP Exstream 8.0 For Real-Time, On-Demand Communications
- Guild Insurance Selects Thunderhead For Delivery of Customer Communications
- A Brief Excursion to the Insurance Industry of the Future
- CIGNA CIO: Go Global, Go Deep, Go Individual
- Turner Construction Deploys Oracle Insurance Suite
- Online Insurance Quote Applications Now Initiate a Majority of New Policy Sales
- How the Tech-Savvy Consumer Is Driving the Insurance Industry Toward Emerging Technology
- Talking Claims Innovation: Tom Clayton, HP
- Talking Claims Innovation: John Gilmartin, Mitchell International
- Mobile Capabilities No Longer "Bleeding Edge" in Insurance
- DST Systems Expands Insurance Offerings with SaaS and BPO Policy Admin-Related Services
- EMPLOYERS CIO Rich Hallman Drives Transformation Program
- Effective Policyholder Communication Requires Quality, Relevant Content
- There's ROI in Better Customer Experience
- Lincoln Financial Group Names VP, Digital Strategy and User Experience
- State Auto to Implement HP Exstream
- ING Introduces Spanish-Language Life Insurance Education Web Site
- Will Your Document Management System Soon Be Unsupported?
- Is Your Company Encouraging or Impeding Financial Literacy?
- Selling Insurance in the Digital Age
White Papers 