More policy-administration webcasts


  • Reinvent Your Branch Offices

  • Internet and mobile banking are quickly replacing the original purpose of your bank’s branch offices – to manage deposits, withdrawals and other transaction. However, there is significant evidence that maintaining a presence in your community in the form of a physical branch is still very important. Register for this webinar to learn banking best practices that you can use to reinvent your branches and put an end to paper processes.

  • US Bank To Expose e-Signature Strategy

  • Please join John Fraser, Vice President, Technology and Operations Services - US Bank, to uncover what it takes to set up and scale e-signatures to support multiple lines of business in your financial institution.

  • Stop Making It Easier For Criminals To Commit Fraud

  • This webinar will discuss how IBM is helping banks and financial institutions implement dynamic investigation processes. The solution leverages powerful content capture, classification, case management and content analytics capabilities that result in a reduction in the resources needed to collect and assimilate data, eliminating manual steps, and progressing toward a ‘just in time’ approach to fighting fraud.

  • Optimize Offers and Cross Sell with Big Data & Analytics

  • Join this webinar to discover how IBM’s Big Data solution provides the platform needed to analyze, predict and deliver more targeted, personalized and effective offers.

  • Cross-Channel Banking: How to Make Shifting Customer Behavior Work for Your Bank

  • This webinar will explore cross-channel behavior among bank customers, and why cross-channel strategies will be critical to the future of banking. The session will include predictions about the future of banking, and high-level recommendations for providers.

  • Improving Operational Risk Management with External Loss Data

  • In this webinar, a panel of operational risk experts discuss how external data elements can assist risk managers and professionals in their operational risk programmes, particularly informing scenarios and assessments and also providing tail events for models.

  • Bring Salesforce.com Alive with Your Key Business Processes: Register Now

  • oin this presentation to discover how Pega can be leveraged to provide full insurance capability within your Salesforce.com environment. Register Now!

  • Digitizing Insurance: Best Practices

  • Register for this webinar now to explore how digitization can revolutionize the insurance industry and learn strategies for implementing a future-proof digitization platform that reduces operating costs, improves customer service and allows insurers to focus on core competencies instead of document management.

  • Why Regulation isn't the Only Reason to Refresh Financial Systems

  • In survey after survey, insurers identify regulatory and financial pressures as a prime enterprise concern. And it's legitimate: Solvency II, IFRS compliance, and healthcare reform are just some of the impactful events coming down the road. When you couple that with a tepid interest rate environment and a sluggish economy, it's understandable that insurance companies would have anxiety around the bottom line.

  • The Insurance Contact Center and the Affordable Care Act - Preparing for the Unknown

  • Learn about the emerging best practices for handling the diverse challenges insurance contact centers will face under the Affordable Care Act at this free, one-hour webcast hosted by Insurance & Technology and Interactive Intelligence and featuring Forrester Research analyst Ellen Carney. Find out how to make the most of your call center resources while enabling your staff to provide consistently great service – as well as identifying the right opportunities for cross-selling.

  • Client Windows Migration: Expert Tips for Application Readiness

  • With the looming April 8th 2014 end-of-support date for Windows XP, IT departments are working to wrap up the move to Windows 7 and Windows 8. Register today to secure your place in this timely exploration of ways to solve application-related migration challenges. Please forward this message to your peers as well. Jefferson Raley, Portfolio Director, EUC Strategic Consulting Practice, Dell Jefferson Raley has been helping customers with technology services for over 18 years. His tenure at Dell includes integrating customer requirements with manufacturing, managing End User Computing consulting services, and developing new software and technology to drive service efficiency. Jefferson currently manages a team developing innovative new services to help customers manage their End User Computing environments. close this window Philip Dakas, Director, Global Application Services, Dell Philip Dakas, Director, Global Application Services, Over 10 years of experience delivering technology solutions to support business processes in parallel with establishing global operations. Extensive experience in the Windows XP/7 application management space, currently leading a team of 250+ resources globally to deliver high volume, cost effective application projects to customers.

  • Agile Service Desk: Keeping Pace or Getting out Paced by New Technology?

  • Join systems management experts form Dell KACE in this live webinar for a quick look at the state of the service desk, and explore new requirements and tradeoffs in choosing and using a service desk solution. Then you’ll learn practical ways to ensure an effective service desk in 2013 and beyond.

  • Closing the Book on Windows Server 2003: Planning for Windows Server 2012 Opens New Possibilities

  • Join us for an in-depth look at how your organization can use Windows Server 2012 to achieve business goals.

  • WinXP at the 11th Hour

  • The webcast will be facilitated by hands-on migration experts with one goal – to help you know exactly what to do for an orderly transition by next April – and how to go about it. They have been on-site with companies of all sizes, at all stages of migration – they will answer your questions live.

  • Thwart off Application-Based Security Exploits: Protect Against Zero-Day Attacks, Malware, Advanced Persistent Threats

  • Register for this webcast now to learn how you can close a dangerous security loophole and add a fortified level of security against advanced persistent threats.

  • Big Data Analytics: Are You Ready?

  • Register for this webinar to better understand how IT organizations are adopting, deploying, and managing the demand for big data analytics.

  • Innovations in Integration: Achieving Holistic Rapid Detection and Response

  • Join Kevin Whartenby of HP and Jason Mical of AccessData as they review new technological advancements that make holistic rapid detection and response a reality. Whartenby and Mical will discuss how organizations and more advanced service providers are filling detection, analysis and remediation gaps by integrating critical analysis capabilities, implementing a “virtual war room” environment to enable real-time collaboration, and leveraging bi-directional integration between an integrated rapid detection and response platform and SIEM solutions, such as ArcSight ESM.

  • Smarter Process: Five Ways to Make Your Day-to-Day Operations Better, Faster and More Measurable

  • Join this free, insight-packed webinar to find out how you, too, can transform your company’s day-to-day business processes quickly, cost-effectively and without taking on a “boil the ocean” project.

  • How to Improve Customer Analytics: Best Practices

  • Attend this webinar to learn how a purpose-built system for customer analytics is valuable when handling today’s big data challenges as you work to acquire, grow and retain customers.

  • COBOL in the Big Data Era: A Guide

  • Attend to explore how COBOL has evolved to become a multiplatform language, and learn a way to make it more accessible for Big Data sourcing and integration with other environments.

  • Optimize Your SQL Environment for Performance & Flexibility

  • Don’t miss out on an opportunity to gain a competitive edge through simplified business intelligence, big data analytics, and database management.

  • Cobol Techniques For Today And The Future

  • Almost every Cobol application can be enhanced to provide more capability. Attend this webinar to find out how you can make best use of Cobol in your environment.

  • Want Information Fast or Want it Right? Learn How to Have Both

  • The greatest potential for improvement comes from better understanding of our true information needs and in bringing more order to workplaces where disconnected processes and unstructured information have been the norm. This webinar will help you focus on gathering the right information and on the best processes to deliver it.

  • How to Really Put Big Data to Work

  • Register for this webinar to learn how to put data to work. Find out why the big buzz around big data is justified as Best-in-Class companies enjoy the benefits of behavior-based segmentation and targeting along with real-time offer management.

  • HTML5 Roundtable Series: Inside the Brackets

  • Join us for a series of short roundtable discussions to explore the opportunities, challenges and best practices of cross-platform HTML5 development. Hear directly from industry analysts, the W3C, Intel, and other experts. Go and get an insider’s view of HTML5.