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Where Are They Now? 2011's Elite 8 Continue To Hone Digital Capabilities

As mobile and digital technologies continue to reshape the insurance industry, Insurance & Technology caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
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A Group Effort

Daniel Greteman, SVP, CIO, Nationwide

Dan Greteman, SVP and CIO of Nationwide's Allied, Commercial and Specialty businesses, who received Elite 8 recognition in 2011, continues to oversee information technology for the Allied Group, a group of predominately independent agency companies under the Nationwide umbrella, including Allied Insurance, Scottsdale Insurance, Titan Insurance and Nationwide Agribusiness. But this year, Greteman has added a key addition to his responsibilities: bringing on the team, capabilities and systems of newly acquired Harleysville Insurance.

The technology team is enabling growth for the Allied Group companies and the other Nationwide businesses that it serves, Greteman explains. "I am really pleased with the positive impact that my team is having through technology enablement," he says, noting that it has delivered significant capabilities in the Allied web, billing and call center technology spaces, as well as new capabilities in Agribusiness, Titan and Scottsdale that will enable growth while reducing expense.

This year, Greteman says, he has been focusing on "keeping the firm's business partners happy," with a specific focus on some key macro IT trends such as mobility, BYOD, big data and cloud. In addition to maximizing the value gained from the Harleysville acquisition, Greteman says his 2013 priorities will include delivering on key growth and operational systems for Scottsdale Insurance and enhancing the customer experience across all of the Allied Group companies.

[Nationwide CIO Dan Greteman Masters Large-Scale IT Delivery]

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio

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