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Overview: As Saudi Hollandi Bank expanded, it became apparent that the existing IT infrastructure was not adequate to meet its growing requirements. The IT team then began to focus on the implications for both people and processes. SHB was keen not to approach the initiative from purely a technology perspective and was eager to truly follow ITIL best practice. It chose Axios due to the vendor’s consulting expertise and assyst, a single, unified, best-of-breed solution.
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