Kemper Leverages Thunderhead for Forms and Customer Communications Management

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Source: Thunderhead
Date: August 2012
Type: Research/Analyst Report
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Overview: Kemper's P&C units are deploying a centralized shared service for claims correspondence and policy assembly using the Thunderhead CCM solution. The project aims to improve the user experience, ensure forms compliance, cut forms maintenance costs and deliver multichannel customer communication.

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