Property and Casualty's Secret Weapon: Mobile Workforce Management

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Source: ClickSoftware
Date: March 2012
Type: White Paper
Rating: (1)

Overview: Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that's a great advantage. With customer demands for better service increasing, many insurance providers can find themselves squeezed.

By automating mobile workforce management, companies can achieve a 10 to 20 percent increase in efficiency, freeing money to improve margins while increasing service levels.

This white paper will discuss:
Customer appointment scheduling
Automated field workforce scheduling
Planned policies for extreme service scenarios
Ongoing process optimization
Mobility solutions

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