Insurers Cut The Costs Associated with Processing Payments from Remote Agents [ Source: WAUSAU Financial Systems ]
May 2012- Even in 2012, there might be light at the end of this long tunnel of economic trouble, it's tempting to put aside technology investments until the economy officially improves. But insurance companies that do so risk falling farther behind their forward-looking competitors that are already taking steps to improve their internal systems and processes. And when you consider the fever-pitched battle underway to lure customers from one insurer to another, the differentiation provided by advanced technology ...

Transforming Workers' Compensation Claims [ Source: Fineos ]
January 2011- Tough times give rise to innovative solutions. It’s one of history’s enduring lessons. Today’s economy is stringent, and one word describes the outlook for today’s Workers’ Compensation insurance market, “guarded.” The economy is plagued by inflation, lagging productivity, immense national debt, a sizable trade deficit, and feeble growth. The country’s labor market has experienced a collapse in private sector wages and salaries, and employment continues to flounder. Workers’ Compensation premium ...

New Research on B2B Payments: Trends, Opportunities for Growth, and Strategies for Proactively Identifying Card Fraud and Misuse [ Source: Informatica ]
October 2010- Hear commercial payments expert Frank Martien of First Annapolis Consulting share new research on the B2B payments landscape focused on…

• Payments migration and A/P integration trends among checks, wires, ACH, and commercial cards
• What really matters to end-user organizations today
• What leading suppliers are currently saying about card acceptance
• The future of card-based B2B payments and the key characteristics of winning providers
• Key strategies for identifying ...

Nine Signs Your Claims Correspondence Processes Need Improving [ Source: Cincom Systems ]
April 2010- The challenge for most insurance organizations lies in simplifying the complexities involved in harnessing content generated by claims processes. Non-technical resources—not just IT personnel—must be able to apply formatting and business logic to that content and easily assemble, generate and deliver claims correspondence that is accurate, timely and personalized to each policyholder.

So where do you stand? Are your claims correspondence processes showing signs of needing improvement?

Here are ...

Panhandle Farmers Mutual Insurance Company Attains Competitive Edge with Paperless Processing [ Source: Optical Image Technology ]
July 2007- When Art Meadows took the helm of Panhandle Farmers Mutual Insurance Company in 2003, his primary objective was to change the focus and direction of the company’s operations. He recognized that Panhandle could significantly increase efficiency by incorporating technology into their office processes. In his first three years with the company, Meadows implemented more than 100 different procedural changes. The company is 100% paperless with A+ claims reports, agent commission statements, reinsurance premium submissions, actuarial opinions, and ...