Customer Centricity in Insurance Sales, Service and Saving the Customer


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Source: Pegasystems
Date: February 2012
Type: White Paper
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Overview: Pegasystems offers a unified solution that encompasses all of the technical capabilities required to deliver on your strategy for customer centricity. Pega leverages rules-driven processes, enterprise case management, real-time decision management and unified channel management to bring together all of the people, systems, channels and information needed to anticipate and respond appropriately during each customer interaction.

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