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Overview: This paper provides executives of small to mid-sized Property and Casualty insurers with insights and suggestions for increasing market share in a business environment that is dominated by the large national and regional carriers. Key issues addressed include: market strategy, technology support, pricing, underwriting, service to agents and policyholders, company branding, and the value of partnering with an experienced technology provider.
Digital Services Play a Key Role in Acquisition and Retention
A new survey reveals prime areas for digital investments that boost customer retention.
Improving Account Enrollment Processes to Increase Customer Loyalty
Streamlining the account opening process leads to profitable and engaging customer relationships and deepens customer loyalty.
