Winning the Battle for Consumers, Online Interactivity: The Carrier's Secret Weapon [ Source: Priority Data ]
July 2010- Millions of consumers who want to work directly with an agent are still beginning their search for insurance quotes online. They are tech savvy, and expect to find user-friendly, interactive websites that deliver the information they want quickly, without having to pick up the phone or wait for a call. Regional and super-regional carriers have been slow to offer an option to consumers who research online. They have relied on their independent agents entirely. This ...

A Proactive Turnkey Marketing Solution for Insurance Professionals [ Source: Relational SalesPro, LLC ]
August 1996- SALESPRO Opportunity Builder is a proactive turnkey marketing solution designed for the progressive insurance professional. Unlike any CRM, drip-marketing tool or Sales Force Automation, SALESPRO strategically guides the user through the entire marketing life cycle, placing the producer in front of the buyer, when the buyer is ready to buy –- not when the producer is ready to sell. Campaigns show the buyer persistence, attention to detail, a desire to serve and build trust by ...

Competitive Strategies for Managing Customized Forms [ Source: EMC Document Sciences ]
January 2007- Product customization is a common means by which carriers compete. As a result, most carriers are overrun with the multitude of administrative forms required to sell and service their products. This increases the analytical challenges placed on pricing and underwriting, makes marketing more difficult, and drives up costs.

Based on survey data and interviews with insurance carriers, this Celent report focuses on the impact that a customization strategy has on forms management, and ...

Tennessee Farmers Mutual Insurance Builds Highly Efficient Business with CSC's Systems, BPO Services [ Source: CSC ]
March 2005- Tennessee Farmers Mutual Insurance needed to extend new business and policy processing technology to 400 agents. The insurer implemented CSC’s Exceed, which gave agents access to back-office services over a Web browser. Using CSC’s systems for 11 lines of business, the carrier maintains an A++ A.M. Best rating, earning it a spot on the Ward’s 50 list for 13 years.

Safety Insurance Grows 52 Percent with CSC's Software, IT Outsourcing Services [ Source: CSC ]
March 2006- To stand out in the highly competitive Massachusetts personal auto market, Boston-based Safety Insurance found an innovative way to extend Internet technology to independent agents’ desktops across the state, improving services to independent agents to promote new business and growth. Safety Insurance outsourced IT support of policy administration to CSC and introduced CSC’s Internet software to push insurance services to agents over the Web using Safety’s Agents Virtual Community portal.

Speeding Delivery - York Fire maintains competitive edge by adopting iter8's exception-based underwriting technology [ Source: iter8 Inc. ]
September 2007- York Fire and Casualty Insurance Company, a subsidiary of Kingsway Financial Services Inc., recognized that in order to support the company’s rapid growth major changes in underwriting were required. Manual processing needed to be phased out, and a flexible, user-friendly system needed to be brought in. The challenge was to automate underwriting and rating to increase efficiency, improve speed of processing, attract new brokers, and improve policy holder retention. The answer was a partnership ...