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Overview: CSC’s Business Process Outsourcing (BPO) operations provided full back office support for Cypress Property & Casualty Insurance including call center, billing, accounting, reporting and compliance. Behind the scenes, CSC’s property and casualty BPO operation uses CSC’s POINT IN software, the leading policy administration system for mid-sized companies.
Digital Services Play a Key Role in Acquisition and Retention
A new survey reveals prime areas for digital investments that boost customer retention.
Improving Account Enrollment Processes to Increase Customer Loyalty
Streamlining the account opening process leads to profitable and engaging customer relationships and deepens customer loyalty.
