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Overview: Swiss Re Commercial Insurance was challenged to acquire a new business and rapidly re-launch a Web portal for selling workers' compensation insurance. CSC's business process outsourcing (BPO) services enabled Swiss Re Commercial Insurance to launch full back-office services in 30 days, provide full support for agents in 25 states and introduce rapid quoting and policy approval.
Digital Services Play a Key Role in Acquisition and Retention
A new survey reveals prime areas for digital investments that boost customer retention.
Improving Account Enrollment Processes to Increase Customer Loyalty
Streamlining the account opening process leads to profitable and engaging customer relationships and deepens customer loyalty.
