BPM for Dummies
[ Source: IBM ]
August 2012- Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile, helping you meet your goals with Business Process Management (BPM).
Download Business Process Management For Dummies, IBM Limited Edition, now and learn how BPM creates value through growth, improved performance, better productivity, higher staff effectiveness, and better customer service.
You discover why changing to BPM now makes sense for your organization, how ...
How To Build a Mission-Critical Data Center
[ Source: HP ]
May 2012- Infrastructures must be able to quickly and cost-effectively adapt to evolving needs. Unfortunately, many companies cannot achieve this response with their current data center network architectures. The traditional three-tier model of access, aggregation, and core switching is an operational nightmare.
This white paper unveils a solution that streamlines the design of next-generation data centers to ensure the superior resiliency, performance, and agility that enterprise networks now require.
Avoiding the 8 Common Mistakes of Windows 7 Migration
[ Source: Dell/Microsoft ]
September 2011- The recession put important things on hold for many organizations, like upgrading to new client systems. Now organizations such as yours are ready to upgrade and gain from better performance and efficiency by purchasing new laptops and notebooks with Windows 7 factory-installed.
Before you move dozens - or hundreds - of important business applications into a new environment, find out how other organizations tackled this challenge.
Download "Avoiding the 8 common mistakes of ...
Accountable Care and the Cloud: The Future of Medical IT
[ Source: Siemens ]
July 2011- In this podcast, Dan Emig and David M. Hamilton of Siemens Medical explain how the cloud can help healthcare providers significantly improve business performance by shifting allocation of their limited budget and human resources away from lower-value back-office operations in favor of higher-value clinical and patient-facing services.
The cloud does this by 1) allowing healthcare IT organizations to leverage the economies of scale offered by shared, on-demand infrastructure and 2) providing turnkey access to state-of-the-art ...
Advanced Malware Exposed
[ Source: FireEye ]
May 2011- This handbook shines a light on the dark corners of advanced malware, both to educate as well as to spark renewed efforts against these stealthy and persistent threats. By understanding the tools being used by criminals, we can better defend our nations, our critical infrastructures and our citizens. The "Operation Aurora" incident represents an example of how the threats have escalated, revealing how advanced malware is being used in a systematic, coordinated fashion to achieve ...
Creating a Timeline for Deploying Windows 7 and Eliminating Windows XP
[ Source: Dell/Microsoft ]
February 2012- Windows XP support ends April 8, 2014. Therefore, organizations must decide when to begin their migration to Windows 7, set a target date to have Windows XP out and define the scope of the project.
This research paper reviews Gartner's key findings and recommendations for deploying Windows 7.
CISO Guide to Next Generation Threats
[ Source: FireEye ]
May 2011- Over 95% of businesses unknowingly host compromised endpoints, despite their use of firewalls, intrusion prevention systems (IPS), antivirus and web gateways. This situation-the new status quo-results from criminals leveraging multiple zero-day vulnerabilities, commercial-quality toolkits and social media to perpetrate next-generation threats. These threats move "low and slow" and use several stages and channels to duck traditional defenses and find vulnerable systems and sensitive data.
Read this paper and learn how to regain the upper ...
8 Things That Could Affect Your Business IT Security In The Next Two Hours
[ Source: NETGEAR ]
August 2011- Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.
Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.
Gartner Magic Quadrant for Enterprise LAN
[ Source: HP ]
May 2011- Major LAN purchases and upgrades should not take place without a full competitive review. This Gartner Magic Quadrant reviews the strengths and weaknesses of the major players; including, Alcatel-Lucent, Avaya, Cisco, Extreme Networks, HP and Juniper Networks.
Customer Acquisition 101: Grading Insurance Carriers
[ Source: Leads360 - Sales Software ]
July 2011- Leads360 commissioned a "secret shopper" experiment to gauge how effectively insurance carriers respond to online inquiries. After collecting data to measure the consumer response strategies of a sample of 10 carriers, Leads360 compared it against established best practices and then assigned grades based on the performance of 4 Key Performance Indicators (KPI's). Although the performance of the sampled carriers varies widely, the results indicate that the consumer follow-up strategies employed by the average insurance carrier are not ...
Eight Steps to Exceptional Customer Experiences for Property and Casualty Insurers
[ Source: Cincom Systems ]
June 2011- This white paper outlines the eight steps and explains how they are being applied by P&C insurance carriers to meet today's difficult customer-experience challenges. By adapting these best practices to their own specific situations, insurers can fulfill rising customer expectations, comply with internal mandates, improve staff morale and gain deeper insight into conditions that impact the insurer's mission-as they increase revenues and reduce costs.
PolicyWriter Overview: Changing the Economics of P&C Insurance Policy Administration
[ Source: Adaptik Corporation ]
May 2010- The Adaptik Challenge: Your insurance product. Our software. Six weeks. See how quickly PolicyWriter can help your business thrive. PolicyWriter fundamentally changes the economics of P&C insurance policy administration. Our rapid implementation gives you unprecedented competitive advantage.
Insurers Look to Emerging Markets for Growth
[ Source: TechWeb ]
January 2010- There is an enoromous demand for insurance products and services in emerging markets but insurers must be prepared to focus on the right consumers and provide them with the right products and excellent service.
AMERICAN NATIONAL SIMPLIFIES PRODUCT INTRODUCTION WITH CSC'S REAL-TIME SOFTWARE: Mid-Sized Life Insurer Consolidates Systems to Support Acquisitions and Growth
[ Source: CSC ]
May 2009- Once known as a home service company, American National has transitioned into a mid-sized multi-line carrier with an ever growing, complex line of life and annuity products, including a range of variable and indexed products. Over the years, American National has acquired a number of carriers, most of which were folded into the corporation through conversions of closed blocks. As the company evolved, developing innovative products while adhering to regulations and keeping costs down became ...
ImageNow for Insurance: Speeding & Simplifying Line-of-Business and Administrative Processes
[ Source: Perceptive Software ]
March 2008- This wide-reaching catalog illustrates how ImageNow meets the enterprise-wide needs of today’s insurance market. From claims processing to policy services to AP and HR, customers worldwide use ImageNow to speed and simplify line-of-business and administrative processes alike, and this booklet explains how. ImageNow integrates with existing to deliver supporting documents – everything from policy applications to first notices of loss to invoices – with just a single click, directly from the software applications employees use daily. ...
The Importance of Mobile Security
[ Source: Sprint ]
August 2008- Sprint's head of mobile security, Mark Hasse, talks to Insurance and Technology about the role of security for mobile workers. Especially as Insurance agents and field workers take new mobile platforms and laptops out of the enterprise, there are concerns about losing or compromising sensitive financial and customer information. Hasse talks about the need for awareness, the important topic of securing data at rest, and the encryption solution.
Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service
[ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ...
Taking Policy Administration System Transformation 'One Bite at a Time'
[ Source: Diamond Management & Technology Consultants ]
April 2008- Most insurance carriers are placing policy administration system (PAS) transformation near the top of their to-do lists for the coming year, and many of these companies will expect a dramatic change in business results by moving PAS to the forefront of daily business operations. However, it is critical that carriers do not underestimate the operational challenges associated with replacing an existing PAS platform, because it will require changes to nearly every business process and technical ...
Electric Insurance Company Increases Operational Efficiency with Trillium's Claims Solution
[ Source: Trillium Software ]
October 2014- Electric Insurance is using Trillium's Claims Solution to automate previously manual processes for identifying high risk claims and is now able to complete these processes in hours, not days. The time saving allows Electric Insurance to focus additional management resources on training and mentoring adjusters to help ensure proper loss reserving practices are followed and the highest claim quality is achieved.
Trillium's Claims Solution provides Electric Insurance the unique ability to derive continuous, ...
An Innovative Testing Framework for Insurance
[ Source: Dell ]
September 2014- Insurers, like any other service-based businesses across the globe, can face many challenges when testing. With frequent changes in the insurance regulatory framework and increased focus on innovation and launching new products to fuel business growth, many insurers are focusing on improving testing strategies, which can catch errors early in the development phase and significantly reduce production costs. Read how Dell Insurance Services created an innovative testing framework that seeks to improve the quality of ...
Transforming Enterprise Applications for Mobile/ BYOD Environments
[ Source: Dell ]
September 2014- Preparing enterprise applications for the increasingly diverse array of mobile devices used for business purposes is a key challenge for insurance and other financial services IT groups. Many organizations are having to rapidly expand their mobility programs to enable more users to access enterprise applications and data from a wider range of devices. Apps development must also support a variety of operating systems, form factors, user preferences, methods of interaction and security requirements. As organizations ...
Mobility: Going Your Way
(Reprinted from Dell Power Solutions article by Anna-Lee Muck and Sean Wisdom, Dell) [ Source: Dell ]
September 2014- Constant connectivity is the new norm - causing a shift in worker expectations that may not align with enterprise requirements. An effective mobility strategy empowers users and improves business performance without compromising essential IT controls. Mobile-device use is also transforming today's enterprise computing landscape for insurance providers and other financial services organizations. Employees and business leaders expect constant connectivity, diverse collaboration tools and on-demand access to enterprise applications and content.
An adaptable, end-to-end ...
Dell Application Modernization Services for Global Financial Companies: How to Cut Infrastructure Costs by 1/3 - Watch the Video
[ Source: Dell ]
September 2014- With a market capitalization of more than US$6 billion, Singapore Exchange (SGX) is among the world's largest exchanges and is Asia's second-largest listed exchange. SGX needed to enhance operating efficiency and update its mission-critical security clearing, settlement and depository applications. To achieve that, the company selected Dell's Application Modernization Services and mainframe re-hosting technology to migrate its entire mainframe environment. The global exchange migrated its entire mainframe environment (including key applications, third-party tools and utilities, ...
Leveraging Business Intelligence to Improve Claims Performance and Results
[ Source: Systema Software ]
October 2014- There's a wealth of information trapped in claim systems and operational databases. Business intelligence tools hold the key to unlock the insights executives need to reduce claims costs, optimize efficiency and enhance customer service.
Berkshire Hathaway Homestates Companies Case Study
[ Source: Systema Software ]
October 2014- Berkshire Hathaway Homestate Companies (BHHC) is a group of six regional insurance carriers. In this case study, Terry McKelvey, vice president of IT in the workers' comp division of BHHC, discusses the benefits her company experienced after implementing SIMS Claims from Systema Software.
ACM Case Study
[ Source: Systema Software ]
October 2014- When American Claims Management (ACM) launched its workers' compensation division in 2008, the company needed a new claims system. Find out why it chose Systema Software and SIMS Claims, the next-generation in claims administration software.
Industrialization of Business Operations in the Insurance Industry
[ Source: Genpact ]
July 2014- Many insurance organizations are grappling with an uncertain economic and investment environment, changing customer needs, and increasing regulatory scrutiny. They are seeking new ways to improve revenue, capital utilization, risk profile, and ultimately profitability all while controlling costs.
Global Business Services (GBS) is a more "industrialized" target operating model that many insurers are turning towards. This evolution of shared services with a larger global footprint serving multiple functions, helps streamline processes by leveraging ...
The State of Salesforce Annual Review
[ Source: Bluewolf ]
July 2014- 90% say Salesforce is more valuable to their companies today than it was one year ago. But what are the best companies doing?
Based on data collected from hundreds of salesforce.com customers and analyzed in collaboration with MIT Sloan, this report cuts through the hype, exposes budget and product trends, and proposes the biggest opportunities for customers.
•90% say Salesforce is more valuable to their company today than ...