Insurers Cut The Costs Associated with Processing Payments from Remote Agents
[ Source: WAUSAU Financial Systems ]
May 2012-
Even in 2012, there might be light at the end of this long tunnel of economic trouble,
it's tempting to put aside technology investments until the economy officially improves.
But insurance companies that do so risk falling farther behind their forward-looking
competitors that are already taking steps to improve their internal systems and processes. And when you consider the fever-pitched battle underway to lure customers from one insurer to another, the differentiation provided by advanced technology ...
Property and Casualty's Secret Weapon: Mobile Workforce Management
[ Source: ClickSoftware ]
March 2012-
Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that's a great advantage. With customer demands for better service increasing, many insurance providers can find themselves squeezed.<br><br>
By automating mobile workforce management, companies can achieve a 10 to 20 percent increase in efficiency, freeing money to improve margins while increasing service levels.<br><br><br>
This ...
Claims Service Differentiates Insurers
[ Source: Fineos ]
January 2012-
Delivering outstanding claims service centered on policyholders' needs changes customer perceptions in a positive way and boosts the brand. While claims is a "people" business, technology plays a key role in achieving this coveted objective. <br><br>
Customer-centric claims service can grow your company image with every fulfillment of the promise you made when you wrote the policy. Growing the image also grows the business by retaining good customers ...
Using the Cloud to Drive Revenue in Financial Services & Insurance
[ Source: Fujitsu/Salesforce.com ]
January 2012-
With Fujitsu, you get experience that counts. We understand your challenges and have developed best practices for the insurance industry that can drive revenue and time-to-success, while also reducing costs. Indeed, a dozen or more of the world's leading insurance carriers are already enjoying the high utilization and superior return on investment (ROI) delivered by our unique value-add.
Transform your Property & Casualty Insurance Business in the Cloud
[ Source: Fujitsu/Salesforce.com ]
January 2012-
Transform your Property and Casualty (P&C) Insurance business in the Cloud. Fujitsu and salesforce.com play a key role in achieving cost reduction and customer/employee service improvement in the "high touch" P&C insurance market: Sales, underwriting, fraud, policy administration, claims processing, Business Process Management (BPM) and customer service.
Transforming the Insurance Enterprise with Cloud Computing
[ Source: Fujitsu/Salesforce.com ]
January 2012-
Transforming the Insurance Enterprise with Cloud Computing - Get Closer to Customers and Partners and Improve Sales and Service. Fujitsu and salesforce.com can play a key role in helping you optimize "high-touch" insurance processes such as: Marketing and Sales, Underwriting and Policy Administration, Claims and Customer Service. We understand the challenges the Insurance industry is facing and can demonstrate the benefits of transforming your processes to the cloud. Read about this and ...
Using Data Mining To Detect Insurance Fraud
[ Source: IBM ]
October 2011-
Insurers lose millions each year through fraudulent claims. Learn how leading insurance companies are using data mining techniques to target claims with the greatest likelihood of adjustment, improving audit accuracy and saving time and resources. Read this paper to learn how to combine powerful analytical techniques with your existing fraud detection and prevention efforts; build models based on previously audited claims and use them to identify potentially fraudulent future claims; ensure adjusters focus on claims ...
Workforce Optimization in Insurance Claims Operations: Adding People to the Productivity Equation
[ Source: Verint Systems ]
May 2011-
In this eBook, Verint Systems takes a closer look at the opportunities for improved efficiencies left on the table by current technology and practices. Verint explains workforce optimization- a software solution for improving staff productivity and performance in the back office, as well as in other parts of the organization. Back-office workforce optimization solutions are now available to help insurers process more customer transactions with fewer resources, reduce turnaround times and costs, improve bottom-line profitability ...
Six Keys to Claims Optimization: How BPM Can Turn Vision into Reality
[ Source: Pegasystems ]
April 2011-
How does an insurer strike a cost-effective balance between claims efficiency and policyholder service? Insurers can start by optimizing their claims value chain - the people, processes and resources required to achieve the optimal claim outcome - to improve the efficiency and effectiveness of claims operations.
Achieving Measurable Gains by Automating Claims Processing
[ Source: Kofax ]
December 2011-
For nearly all lines of personal and commercial insurance, reducing the cost of claims processing is key to profitability. Reducing cycle time, the elapsed time from opening a claim to its settlement, is key to customer satisfaction. Moving to a fully automated process is a goal for claims processing of nearly all insurance executives. Companies are at various levels of automation and often do not have an appropriate strategy to
achieve higher levels of automation. &...