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AMERICAN NATIONAL SIMPLIFIES PRODUCT INTRODUCTION WITH CSC’S REAL-TIME SOFTWARE: Mid-Sized Life Insurer Consolidates Systems to Support Acquisitions and Growth [ Source: CSC ]
May 2009- Once known as a home service company, American National has transitioned into a mid-sized multi-line carrier with an ever growing, complex line of life and annuity products, including a range of variable and indexed products. Over the years, American National has acquired a number of carriers, most of which were folded into the corporation through conversions of closed blocks. As the company evolved, developing innovative products while adhering to regulations and keeping costs down became ...

[CASE STUDY]
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TD Bank Advances Environmental Agenda [ Source: TechWeb ]
February 2009- Mike Pederson, Group Head, Corporate Operations for TD Bank is tasked with advancing the bank?s environmental agenda.

[VIDEO]
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The Importance of Mobile Security [ Source: Sprint ]
August 2008- Sprint's head of mobile security, Mark Hasse, talks to Insurance and Technology about the role of security for mobile workers. Especially as Insurance agents and field workers take new mobile platforms and laptops out of the enterprise, there are concerns about losing or compromising sensitive financial and customer information. Hasse talks about the need for awareness, the important topic of securing data at rest, and the encryption solution.

[VIDEO]
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Guidelines for Claims Management Systems Selection [ Source: Systema Software ]
January 2009- Selecting a new claims system can be an intimidating task due to the risks involved in going with the wrong choice. The complexity of the evaluation process requires an understanding of technology, change management, licensing and support options among others. The purpose of this white paper is to help you simplify this effort by focusing on what really matters and avoiding getting caught up in the technical and vendor jargon.

[WHITE PAPER]
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Balancing Risk and Productivity for Mobile Insurance Workers [ Source: Sprint ]
August 2008- Mobile services, like 3G, have made it possible for Insurance workers to remotely access vital information while they are out in the field, but this also introduces a great deal of risk. Mark Hasse, who heads up mobile security for Sprint, demonstrates the SprintSecure Guardian connection card at ACORD.

[VIDEO]
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Innovation in the Insurance Industry – Leveraging Communication Technology [ Source: Wipro Technologies ]
May 2009- Innovation is about implementing new solutions using old or new tools. Internet and mobile are emerging as the new channels of communications with multiple stakeholders through different touch points such as mobile apps, social networking, blogs and wikis. This article explores how these technology touch points can be leveraged by insurance companies to innovate tools of communications with different stakeholders -- internal and external.

[THOUGHT LEADERSHIP]
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How Leading IT Executives Cut Costs [ Source: CAST ]
May 2009- CAST recently caught up with Kelly Cannon, former Vice President, Shared Application Services at Kaiser Permanente, one of the largest health care insurers in the U.S. Kelly tells us about the current state of IT in the insurance sector, and how senior IT executives are responding to the tough economic conditions by rapidly delivering business benefits.

Key Topics

5 Best Practices for Improving Customer Service through Community-Based Collaboration [ Source: InQuira ]
October 2008- By embracing the power of social networks and collaboration tools, insurance companies are seeing a boost in customer loyalty and service levels. Discover five best practices for realizing the maximum benefit of these new tools. These new channels represent a new form of communication that, at first glance, would appear to be difficult to influence, much less control. However, as these social mediums have matured, the most progressive brand stewards have recognized that embracing social ...

[WHITE PAPER]
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