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Insurers Look to Emerging Markets for Growth [ Source: TechWeb ]
January 2010- There is an enoromous demand for insurance products and services in emerging markets but insurers must be prepared to focus on the right consumers and provide them with the right products and excellent service.

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Building Profitable Relationships in Insurance [ Source: Interactive Intelligence ]
July 2010- For insurers, CCM is the key to maximizing every customer interaction — to capture more information about that customer’s needs, make timely offers, and enhance the service experience. Read how CCM is most valuable when insurers take a holistic approach, which allows them to create enterprise-wide flows of information from all voice and data communications, and generate structured as well as unstructured data via a wide range of channels.

[WHITE PAPER]
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IBM Insurance Opportunities in China [ Source: TechWeb ]
January 2010- Insurers will find many opportunities for growth in China, but theyll first need to tweak their business models and distribution channels to meet the needs of Chinas increasingly sophisticated and self-directed consumer.

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Leading-Edge Product Development Strategies to Improve Speed to Market [ Source: Infosys Technologies ]
June 2009- The insurance industry is going through a period of major change. Traditional products and markets are no longer providing growth opportunities. Carriers are forced to look outside their traditional products and markets for profitable growth. This is why it is important for insurance companies to understand the potential of leading-edge product development strategies to improve speed to market. With the aging of the baby boomer generation and their impending exodus from the workplace, there is ...

[WHITE PAPER]
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12.01.10 How Insurance Companies Can Benefit from Agile Development [ Source: TechWeb ]
December 2010- Agile development is being touted as a way insurers can reduce project risks and improve deliverables. Matt Josefowicz, Director of the Insurance Practice at Novarica, identifies the opportunities to leverage agile development in the insurance indust

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2011 Insurance IT Budget Outlook [ Source: TechWeb ]
November 2010- The past year saw a cautious renewal of IT investment by insurance companies. With the economy showing more signs of recovery, will this trend continue in 2011? Matt Josefowicz, Director of the Insurance Practice at Novarica, offers his predictions.

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Insurance & Technology's Elite 8 Awards Ceremony [ Source: TechWeb ]
January 2009- 8 industry executives were recognized at Insurance & Technology's 10th annual Elite 8 awards ceremony.

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Zurich Financial Services Supports Market Leadership Strategy with CSC's Application Outsourcing Services [ Source: CSC ]
March 2008- Zurich Financial Services needed to transform operations from a collection of independent business units to a more efficient global business model that could respond more rapidly to growing demands. The firm entered into a $1.3 billion, seven-year outsourcing contract with CSC to outsource both development and support in a record insurance IT deal. As a result, Zurich Financial Services achieved 50 percent more flexibility in software component use, enhanced business processes to support market growth, transferred 1,600 employees ...

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2010 Policy Administration Systems Outlook [ Source: TechWeb ]
February 2010- Although today there are many more options available to carriers, its still a challenging and often risky decision. Novaricas Matt Josefowicz speaks with I&Ts Kathy Burger about current trends in the policy administration systems market.

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Cloud Computing for the Enterprise [ Source: TechWeb ]
August 2009- IBMs Computing on Demand pay-for-use cloud computing services enables insurance carriers to reduce costs yet access the computing strength needed to run sophisticated analytics and actuarial modeling applications.

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