Preemptive Action Mitigating Project Portfolio Risks in the Financial Services Industry -3rd party- [ Source: Oracle ]

March 2013- Get an in-depth look at how financial services firms examine their project management processes, decision-making processes involved once project failure is deemed likely, and how firms manage the fall-out from such decisions.

Property and Casualty's Secret Weapon: Mobile Workforce Management [ Source: ClickSoftware ]

March 2012- Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that's a great advantage. With customer demands for better service increasing, many insurance providers can find themselves squeezed.

By automating mobile workforce management, companies can achieve a 10 to 20 percent increase in efficiency, freeing money to improve margins while increasing service levels.


This white paper will discuss:
• Customer appointment scheduling
• Automated ...

State of Community Management 2011: From Exploration to Execution [ Source: Enterprise 2.0 Conference ]

March 2011- In the past year, not only has organizational use of social technologies come of age but the market has found a term that better expresses the scope and intentions behind the use of social technologies ? social business. Social business is the result of making organizations more humane, adaptive, and resilient in order to increase revenue through relevance and reduce costs through crowdsourcing. Communities sit at the heart of these efforts.

Achieve Rapid ROI with Cincom Eloquence® for Document Automation [ Source: Cincom Systems ]

November 2010- “What Kind of Return Can We Expect on This Investment?”

It’s the question everyone has to face when they propose the purchase of a new technology solution. No matter what industry you’re in, you need to be able to demonstrate a significant return on investment (ROI) for the money you want to spend on new hardware, software, and services.

But ROI lives in the realm of the “bean counters”, ...

The Eight Stages of an Agile Approach That Works [ Source: OutSystems ]

February 2009- With the experiences gathered through 500+ Agile projects, the OutSystems team has developed and refined a repeatable way to enable the efficient and successful delivery of enterprise-scale Agile projects -- in essence, defining an Agile method that works. This approach includes the concepts applied, the tools used and the activities conducted for successfully delivering web business applications. By leveraging the Agile Platform and Agile Network, organizations are able to adopt Agile development methods and scale their ...

Decision Matrix: Selecting a Business Process Management Vendor [ Source: Progress Software ]

August 2010- Savvion’s performance in the BPM Decision Matrix benchmarking proves that small, specialist vendors can excel in this format. Founded in 1994, Savvion was privately-held until January 2010, when it was acquired by Progress Software.

Over the last decade and a half, Savvion has garnered a reputation for innovation, embracing all process patterns, regardless of whether they are centred on documents, systems, human interactions, projects, decisions, cases or events.

Today, Savvion’s BPM ...

Leading-Edge Product Development Strategies to Improve Speed to Market [ Source: Infosys Technologies ]

June 2009- The insurance industry is going through a period of major change. Traditional products and markets are no longer providing growth opportunities. Carriers are forced to look outside their traditional products and markets for profitable growth. This is why it is important for insurance companies to understand the potential of leading-edge product development strategies to improve speed to market. With the aging of the baby boomer generation and their impending exodus from the workplace, there is ...

Becoming a Customer-Focused Business--One Policy at a Time [ Source: Diamond Management & Technology Consultants ]

July 2008- This white paper defines and provides concrete examples of how customer data integration (CDI) can either save or generate millions of dollars for the insurance industry in product design and service, marketing and sales, customer service and claims and fraud detection and compliance. These are the “bedrock” areas of the industry yet carriers still shy away from technology investments that create a customer-centric, integrated repository of data. This paper also delves into why CDI projects ...

Unified Communications and Collaboration in Insurance: Pervasive Capabilities for Where and How People Work White Paper [ Source: Microsoft ]

August 2006- In today’s Insurance environment, business needs drive IT requirements. IT departments are constantly being asked to deliver more services to increase business efficiency—while at the same time, spending less money and using fewer resources to do it. Today’s insurance professionals require the ability to collaborate on-demand—anywhere, anytime. They need access to the right policy information and people at the right time and place. To make this happen requires collaboration tools that ...