eBook: Workforce Optimization in Insurance Claims [ Source: Verint ]

July 2012- Productivity is critical in today's claims processing organizations, and there's no shortage of systems and methodologies to improve it! While helpful, these systems overlook the most important resource in claims processing-the people who perform the work.

In this eBook, Verint Systems takes a closer look at the opportunities for improved efficiencies left on the table by current technology and practices. Verint explains how workforce optimization solutions, adapted specifically for back-office operations, are now ...

Strengthen your Governance Risk and Compliance Program [ Source: SAP ]

September 2011- Read how insurance companies can gain added value through governance, risk and compliance, which embed rules, processes and controls in keeping their operating policies and strategic objectives. This provides greater transparency into daily operations helping identify potential risks and address them quickly.

Best Practices in Encryption, Key Management and Tokenization [ Source: nuBridges ]

July 2010- Protecting sensitive and business-critical data is essential to a company’s reputation, profitability and business objectives. Companies know they can’t afford a data breach – customer churn, loss of business, brand damage, fines and litigation. In today’s global market, where business data and personal information know no boundaries, traditional point solutions that protect certain devices or applications against specific risks are insufficient to provide cross-enterprise data security. As enterprises seek to protect data from ...

Anti-Money Laundering: Helping Life Insurance Companies Mitigate Regulatory Risk [ Source: SAS ]

June 2008- The U.S. Department of Treasury released in October 2005 the final ruling that life insurance and annuity companies must implement money laundering-prevention programs and comply with Suspicious Activity Report (SAR) guidelines by May 2006. This white paper takes a brief look at ways SAS Anti-Money Laundering is designed to help these companies comply with regulations. You will learn about SAS' ability to detect a variety of suspicious activities. Anti-Money Laundering helps life insurance and annuity companies ...

Verity Credit Union Reduces Helpdesk Costs and Increases Security Credentials with Imprivata OneSign [ Source: Imprivata ]

June 2008- Committed to continually enhancing the security of its members’ information, Verity Credit Union requires all employees to remember complicated passwords consisting of 12 characters to access several applications. "Unfortunately, the number and complexity of passwords led to slow log-on times or calls to the helpdesk for password resets. This negatively impacted productivity, our ability to serve members, and our helpdesk costs," explained Jon Wu, System Engineer for Verity Credit Union. The IT team wanted to make ...

Business Continuity Planning, Ensuring Business as Usual When the Unusual Happens [ Source: Optical Image Technology ]

March 2006- Business continuity is a goal of every business. Managing operations effectively, maintaining profitability, and making sure customers and employees are satisfied are vital elements for continuity, but they do not provide a guarantee against closure. A successful, profitable business that is located in an area where natural disasters are a seldom occurrence does not mean that it will remain open. Chemical spills, ice storms, and pandemics can prevent access to the office. Far more common ...