Profile of Nathan GoliaSenior editor, Insurance & Technology
Member Since: 5/8/2014
Blog Posts: 1451
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
posted in September 2013
The specialty insurer has appointed a single leader for all lines written through its ESCAPE portal.
Insurers and their agents are developing new products and processes that meet consumers' expectations for transactional efficiency.
Customer Respect Group president Terry Golesworthy says that insurers and agents have to face the reality of changing customer demands for service.
Sixty-three percent of surveyed insurers told PwC that technology integration was the biggest barrier to exchange implementation.
The company relied solely on professionally installed telematics devices before its recent launch and expansion.
The insurer's new QuickFoto Claims capability is available in 10 states.
The product helps insureds stay on top of changes in their high-value collections, such as art.
A local TV station reports that at least one opportunistic insurance broker has taken advantage of the state's lax domain registration.
Accenture's recently completed Global Risk Management study shows insurers' frame of mind around risk and tech.
The company is also targeting a new customer segment with a different product.
Novarica's annual US Insurance IT Budgets and Priorities report finds carriers focused on growth enabled by analytics investment.
Sal Abano, who was one of Insurance & Technology's Elite 8 insurance CIOs last year, is now an EVP at the insurance core systems vendor.
The implementation of a geographic information system helped the company respond quicker to increasing hail claims.
The award-winning strategy has paid dividends in the form of finding time to make quick turnarounds on critical projects, says SVP Jane Bracken.
John Marchioni, who had headed up the insurance operations division, now is responsible for IT, actuarial, and HR as well.
Premium leakage at the time of application is a major concern.
Though the sector is focused on growth and is investing in distribution, equally hot are analytics technologies that drive underwriting discipline.
The industry must be proactive in adopting smartphones to power usage-based insurance programs.
As insurers look for new ways to entice customers to enroll in usage-based insurance, safety is a potential angle.
Insurance agents are known for being wary of new technologies, but some welcome disruption.
An NAIC representative says that from a regulatory perspective, there's one clear reason why usage-based insurance is better for consumers.
Progressive usage-based insurance manager Dave Pratt shared some of the insights the carrier has gleaned from its long-running Snapshot usage-based insurance program.
The company says its goal is to reach a different kind of customer than its traditional agent-focused target.
Towers Watson research finds overwhelming support for the concept of usage-based insurance. Can insurers capitalize?
Sprint announced two new insurance-focused telematics products that go beyond pay-as-you-drive.