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Author
 Anthony O'Donnell
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Profile of Anthony O'Donnell

Blog Posts: 2240

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.

Articles by Anthony O'Donnell
posted in April 2009

Economy Drives Exploration of New Outsourcing Opportunities

4/29/2009
Economic concerns will trump political anxieties when it comes to outsourcing decisions in the near future. And while some carriers may balk at offshore options, all insurers will explore alternative software delivery models, including software as a service.

SunGard Offers WealthStation SaaS

4/27/2009
Vendor cites increasing demand for cost-effective services from experienced advisors departing traditional banks and brokerage firms, as well as individual investors seeking guidance from such professionals.

Former CIOs Face Tough Job Market

4/24/2009
As insurers offer fewer senior technology positions to more applicants, consulting work may be a good way for unemployed CIOs to ride out a tough economy — especially as it often leads to a permanent position.

Managing Layoffs: Surviving the Transition

4/23/2009
Outsourcing and layoffs not only affect the employees who may be transferred or let go, they also present hazards for the effective functioning of IT organizations after the transaction is completed.

Portico Acquires Kryptiq’s Choreo Health Plan Business

4/22/2009
The acquisition expands Portico's customer base from 17 to 33 healthcare customers who serve 30 million members nationally, and will enable Portico to offer contracting solutions that range from turnkey, stand-alone solutions, to configurable, integrated solutions, according to the vendor.

Bill Krivoshik Named Marsh & McLennan CIO

4/21/2009
The former AIG and Travelers Life & Annuity CIO was most recently CTO at Thomson Financial, where he oversaw the company's technology and information operations globally.

Admiral Group Selects Sword Ciboodle’s CRM Platform

4/17/2009
The Sword Ciboodle CRM solution will enhance Admiral's existing customer service agent systems, addressing the key goal of reducing the number of screens and steps required to fulfill customer requests while providing agents with correct information for customers, in a timely fashion, the vendor says.

New AXA Tech CTO Vincent Cohan Drives Global Focus

4/16/2009
Moving away from a more regional orientation, AXA's IT services organization will provide worldwide network connectivity and management of IT assets, hardware and software, change control and incident management.

QBE Names John Rumpler CEO, Americas Division

4/10/2009
From the division's New York headquarters, Rumpler will oversee the operations of the carrier's QBE Regional, QBE Reinsurance and QBE Specialty in the United States, and QBE Latin America in Argentina, Brazil, Colombia and Mexico business units.

Grange Goes Live on DRC’s DecisionMaker Rating Analyzer

4/10/2009
With the depth of rating impact knowledge the Decision Research solution provides about the carrier's commercial auto business, Grange is equipped to fine-tune rates to offer more competitive and profitable business, the vendor claims.

Unitrin to Deploy Thunderhead NOW Platform

4/9/2009
The Thunderhead enterprise document automation and multi-channel communications platform will support consolidation of forms infrastructure for Unitrin's P&C units, driving operational efficiency and product speed-to-market.

Zurich Appoints Mike Kerner CEO Global Corporate, North America

4/8/2009
Kerner, who takes on his new role June 1, formerly led the establishment of sophisticated pricing and risk selection methodologies as global chief underwriting officer and head of group strategy at Zurich Financial Services' headquarters in Switzerland.

Technology, Autonomy and the Millennial Generation

4/7/2009
While the Millennials didn't invent the technologies they use, they will drive their use to high levels of efficiency through their adaptation of technology to informal communication. By integrating mobile technology and Web 2.0 applications into compliant processes, insurers can combine informal, always-on style with formal, auditable business processes.

LANSA Upgrades Composer Business Process Integration Solution

4/6/2009
Highlights of LANSA Composer Version 2 include: Improved exception handling; enhanced auditing features; introduction of version control; improved user interface; support for Excel 2007; Automated deployment features; and support for Windows Server 2003 & 2008 " in addition to the IBM i as a deployment server.

Optimism Holds in Insurance IT Investment

4/6/2009
We have written here about the resilience of the insurance industry in the face of the financial crisis and the resolution of carriers to stick close to their original budgets. Our conversations with senior insurance technology executives continue to confirm that insurers are determined to steam ahead with major technology projects.

Was AIG Really a Ponzi Scheme?

4/3/2009
This characterization, in an article by Chris Whalen of the Intitutional Risk Analyst blog, was music to the ears of those who can't see any difference between Bernard Madoff and any financial company, of course, explaining why the piece was taken up by countless blogs that cater to that audience. However, the source and the competent, thorough tone of this nearly 4,000 word article resulted in its being taken seriously by more sober readers, several of whom contacted me about it. So what is one

Industry Reacts to Federal Insurance Regulation Bill

4/3/2009
Insurance industry associations argue the benefits or drawbacks of federal regulation, optional federal charter and the priority of addressing systemic risk over shortcomings of the existing state-based regulatory regime.

MajescoMastek Introduces STG Electronic Bill Payment & Presentment Module

4/2/2009
The solution can be used for single-billed or account-billed policies and also allows policyholders to manage their profiles online; pay by credit card, EFT or virtual check via a direct debit option; see and access prior invoices in PDF format; and view installment schedules and payment histories.

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